Lost free 30 days for accidentally registered to the wrong service account?

[AFuzzyMu11in]

I'm scared. I got my ticket escalated last night at about 8:20pm est. I haven't received any emails, my ticket has disappeared from the main customer support page, and Mog Station reflects no changes to my account. I thought that the ordeal was almost over... and it looks like all my attempts to fix things before the weekend are swiftly disappearing.

Two things.

If you did the problem with making two service accounts, there is a much faster fix. Just call SE and stay on with CSR they can and should be able to help you.

If you did not register your third code for your 30 days here. http://forum.square-enix.com/ffxiv/t...t-the-new-code

[Kasenumi]

Two things.

If you did the problem with making two service accounts, there is a much faster fix. Just call SE and stay on with CSR they can and should be able to help you.

If you did not register your third code for your 30 days here. http://forum.square-enix.com/ffxiv/t...t-the-new-code

Calling SE CSR would be a lot easier if they didn't hide their NA number. People keep asking, and people keep posting, but only the EU number, which is useless to us NA people. I could prolly still get fixed from calling the UK, but I don't have overseas LD, I have NA free LD, and considering you have to stay on the line for like 2 hours, I'm not accepting those charges.

They sure like to hide it.

Queue'd in chat atm. 88 in queue, says about an hour wait still. Started 144th about 45 minutes ago.


Edit: Just dropped from 88th to 84th when I posted this, and wait time dropped from 1 hour 1 minute to 30 minutes. Hopefully this is a new trend.

Edit2: Now it says 15 minutes after I dropped to 83rd. Cmon! gogo! Hopefully they can actually fix something, or at least give me a number where I can get it fixed.

[Matrinka]

Two things.

If you did the problem with making two service accounts, there is a much faster fix. Just call SE and stay on with CSR they can and should be able to help you.

If you did not register your third code for your 30 days here. http://forum.square-enix.com/ffxiv/t...t-the-new-code

I made a new ticket while on the phone with the customer support rep. To make sure there were no errors, he walked me through everything. That is why I'm so upset; he tried to make it foolproof and it appears that it was for naught.