"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

[Gimped]

This is a similar issue to the Elephant that is preventing thousands from playing. (The registration code issue ofc)

I'm wondering... at what point does square enix admit that they are not providing an entertainment service but a grief service?

[Wendigo7]

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark

[Moriix]

i never been a there when a MMO game lunched before ,, i usualy play the game 1 month later ,, but im huge fan of FF since i was a kid ,, thu i missed the FF11 but wanted to start it with FFxiv ,, always SE was of my top ..

FF is one of the most popular RPG ,they should have expect there will be massive gamers playin it ..

[Gilraen]

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark

This is all fine and dandy, but what about those of us who already had active accounts prior. I'm Legacy but I bought the PS3 CE (not for the digital items, god no not for them, the helmet is ugly, the mount and minion are stupid and the barding awful). Now I can't log in due to the "no service account" error and I can't register the code that came with the game because it's CE (and I gave it to a friend because I didn't think I'd need it, what with already holding a service account and having used the early access code to get into the PS3 version). What can I do?

[Loony4233]

Im having the saaaaaaaaaaaaaame problem but I deleted my game and re-installing to see if it works that way.

[Lemonmentos]

Did you buy it through the digital download store?
Go to store.na.square-enix.com/orders
and find your order. (the order number will be in the email they sent you).
The email doesn't contain the serial code for the game. You need to go to the order page and get it there.
Once you enter it you will be able to play.

[Moofuu]

Finally got this solved but it took ages.

For PS3 Users, especially Early Access, basically everyone was given a code. It WASN'T transferred into the main game, it was just an Early code for those couple of days, for the main game, you will have a hard copy/digital download and a 12 digit registration code in the box itself. It will also potentially be in the mail (possibly trash so check).

- Once you have the code, go to PSN on your desktop and login.
- You can redeem the code as a promotional 12 digit code on the site.
- Once redeemed on the website this will ALSO mean it works on mogstation so now it is an official game.
- Go onto the PS3 and load up the game and go through the current screens where it asks for Square Enix account. You will have registered the game through PSN onto the Mogstation at this point. Check to see it states this. It should state that you have Final fantasy Reborn "Provisional", and for BETA/Early Access users might have Final Fantasy Reborn "BETA Provisional" as well.
- It will then take you through a series of screens to confirm a "provisional" purchase of the game. Basically accept all, but don't create another account it's not needed. Once you have accepted all, it will ask you to download the client.

Extras:

- IF you recieve the error message 11070, it IS a cookie issue. To solve this, Go to Playstation 3 browser on the network tab on the start screen, and open up a page. Press Triangle, then Tools. Turn Cookies OFF, then ON. I think essentially this glitch is that even though you may have Cookies ON, the game isn't recognizing this, so you will need to turn it off then on to address this.

- Potentially delete the game first then reinstall, for a clean state. Those with a hard copy might want to install from that first.

This won't work for all, but I think it will certainly help a few and clear some things up.

Hope this helps!!!

Mark

Great info!
However, it does not solve the problem I and many others are having when we bought the game at the PSN store. We aren't given a code, at all. So we have no code to redeem. The game is active on our account already, but Square Enix account just wont reconize that we have the game on our PSN account.

[Wendigo7]

Slight bump on this.

The 11070 is now reoccuring and the game won't load for me at any point. Seems the entire server and game is bugged as I can't even get past the page where it asks whether you have an SE Account or not. Real shame to be honest.

[yungspade66]

im havin the same problem i tried to call square enix but there offices are close due to labor day which aint til saturday but there close on a friday. crazy

[Loony4233]

I tried to re-download it with my retail copy and still didn't get in.... UGHHHHHHHHHHH!!