Uh ok, just got kicked off and now its telling me to...

[Keres]

I've done nothing other than use the code after getting it from pre-order through SE's own online store.

A pre-order/early access code is not the same as a game registration code. You should've also received a separate game registration code.

For people who were 1.0 players but are still being told they need to enter a game code, did you set up a new service account? It seems like a lot of people did this during the beta test and you only get a free copy of the game on your 1.0 service account. If you created a new service account for the beta and/or early access, it's not going to have your 1.0 privileges attached to it.

[Moochan]

People let me explain, and no you're not dumb, square is.

There are 3 codes (Maybe more there were three for me)

Your preorder code, your early access code, and the actual code for the base game. Yes it is REALLY REALLY stupid that there are this many codes. Square let you play the game without entering the last code, the base game code, during early access. Why? Who knows. Why all this isn't on one code, again, who knows.

So you have to go to where you bought the game from (or in the game packaging if you have a hard copy) find the actual game key, and enter it in your launcher when you login. DO NOT CREATE A NEW SERVICE. You should be logging into your account and hitting next a bunch of times.

Most of you probably bought this on amazon and it said your key will be available when the game launches, this key can now be seen in your my games screen. Go there and enter that key.

Yes square will get a ton of support emails today as people get kicked out/ can't login.

[Zentik]

The key for me was realizing that SE would be dumb enough not to just give you 3 different codes.. but FOUR DIFFERENT CODES.. ONE OF WHICH IS BRAND NEW AND WAS IN MY SPAM EMAIL BOX.

The people apologizing for SE are ridiculous. A company should learn how to make things USER FRIENDLY on a basic level. Their incompentence with server stability, and this whole registration system seems amazing considerng the game itself seems solid and fun.

so.. to summarize you got

- An Initial "Registration Code" XXXX-XXXX-XXXX-XXXX
- A "Early Access Code" XXXX-XXXX-XXXX-XXXX
- A "Preorder Code" XXXXXX-XXX-XXXXXX-XXX
- A NEW "Registration Code" XXXX-XXXX-XXXX-XXXX

UN-BELIEVABLE!!! FOUR DIFFERENT CODES FOR US TO JUGGLE!! FUN!!

So, now that that's all sorted I can play.. OH WAIT I CAN'T CAUSE I'M GETTING 1017 AT NOON ON A SERVER THAT ISN'T EVEN ALL THAT POPULAR.

Every other MMO I've ever played has had extra servers ready to go.. but not SE.. they like to do things differently.

[jijimuge]

Just got kicked off.. Its telling me to enter my registration code, which i already have done and its telling me to set up a square enix account.. Anyone else having this problem? >.>b

i founf that more codes came up for me when i go back to the site i brought game from. i did se store so i had to go to findmyorder website. amazon should be same if u access there site with product u purcased.

[DJPr3tty]

The key for me was realizing that SE would be dumb enough not to just give you 3 different codes.. but FOUR DIFFERENT CODES.. ONE OF WHICH IS BRAND NEW AND WAS IN MY SPAM EMAIL BOX.

The people apologizing for SE are ridiculous. A company should learn how to make things USER FRIENDLY on a basic level. Their incompentence with server stability, and this whole registration system seems amazing considerng the game itself seems solid and fun.

so.. to summarize you got

- An Initial "Registration Code" XXXX-XXXX-XXXX-XXXX
- A "Early Access Code" XXXX-XXXX-XXXX-XXXX
- A "Preorder Code" XXXXXX-XXX-XXXXXX-XXX
- A NEW "Registration Code" XXXX-XXXX-XXXX-XXXX

UN-BELIEVABLE!!! FOUR DIFFERENT CODES FOR US TO JUGGLE!! FUN!!

So, now that that's all sorted I can play.. OH WAIT I CAN'T CAUSE I'M GETTING 1017 AT NOON ON A SERVER THAT ISN'T EVEN ALL THAT POPULAR.

Every other MMO I've ever played has had extra servers ready to go.. but not SE.. they like to do things differently.

This is not to White Knight, but there are reasons :

Initial Registration was for BETA ONLY.
Early Access code was for Early Access ONLY! Because you didnt pay for the game yet, maybe 5 dollars at GS or a Pre-auth charge from SE, until the game is finalized, you should not have the official game code. You could also cancel your pre-order and the EA code was still usable.
Pre-Order Code is a "promo" code just for the Cait Sith/mog hat. This is similar to the code for buying BEFORE METEOR soundtrack and possibly other Promo codes to be determined.
Registration Code is the actual game code you get after FULLY PAYING for the game.\

Yes there is a lot, but you also got a lot of different services.

Finally.. extra servers.. they did, 3. But that wasn't enough when Pre-orders skyrocketted in the last several weeks before launch. They have stated that they did buy even more hardware, but it is a long process to get that stuff running, several weeks of installation and testing and approvals not just from square but bandwidth, government server approvals, etc. Every other game faced this, even WoW which was FAR worse launch than this. Calm down, free players are gone today.

wait im having same problem with my ps3 when i bought ff14 ce on amazon 7/4/14i got 18 code then later the 9 code to enter on ps3 game worked fine until today 8/30/13 11:00am est. i got my CE on 27th do i need to enter the codes from the ce?

When Amazon gave you a code, they gave you a code for EARLY ACCESS. This code will only work until Today because the GAME Registration code was inside the game and they don't open them to get theme. Please apply the code to the PSN found on the back of the insert pamplet in the PS3 game case :

PS3 XMB > Account > Account Management > Redeem Code

It will prompt you to download, but if you downloaded from P4/Live you don't need to. Simply try to log in to the game and it will prompt you asking if you want to tie your SE account to your PSN account (again). Click yes, then enjoy your 30 days time.

Also you can confirm this on the mog station : https://secure.square-enix.com/account/app

[Re-L]

Wait im having same problem with my PS3. when i bought ff14 CE on Amazon 7/4/14 i got 18 code then later the PSN 12 code to enter on PS3, game worked fine until today 8/30/13 11:00am est. i got my CE on 27th do i need to enter the codes from the PS3 box CE to play or is this a SE problem ?

[darkfang]

and sit in que then kick me ass soon as i cast a spell repeat log then lose my character try to call and file ticket but guess what there phone bussy and they have no live chat help and only email you get is saying well get with you in 48 hour but turn out to be week later dose any one know if ther going to fix it i not see any thing better about this and 1.0 yeah no exp cap yeah but if you cant play the game but 5 mins and take 6 hour to get back constantly trying to log in it not make a matter of fact if there a cap or not if there a cap or not

[Zentik]

This is not to White Knight, but there are reasons :

I've played almost all MMOs at launch in the last 12 yrs excluding wow.. never played WoW more than 2 days. I know you don't want to consider yourself an apologist but consider this.. every single one of those codes could have been combined into one single all-powerful code - as other MMOs have done. I only got into beta cause i pre-ordered. They could have made certain codes that gave you the same rights to all of those codes in just one single code - like other MMO launches do. There could still have been less powerful codes - like if people didnt pay for beta like I did.

[Valsh]

Generic preorder code, put into site and pick platform so that it can give you a platform appropriate code(PS3/PSN is different to Windows) and a Retail code.

There can't be one preorder code because there's two platforms, the preorder code can't be your retail key because it's given out just for preordering without full payment. It's not that hard to grasp, their sites can be somewhat convoluted though.

[Quasihemdem]

Ok for everyone who got a refund from the PSN store this is what you are going to have to do in order to get back on. PSN sent out an email your to sometime this week on your ps3. if you go to that email and click on that attachment, it will take you straight to the psn store. it will pop up with a code already inputted. all you have to do is hit the confirm button and once it goes to the download screen, just back out of the store. you already have the game downloaded you just need the new code that will let you play. I just did all that and im already in the game.