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  1. #1
    Player
    Minione's Avatar
    Join Date
    Aug 2013
    Posts
    20
    Character
    Lord Minione
    World
    Faerie
    Main Class
    Thaumaturge Lv 30
    Problem

    - Ordered from the SE store, digital PC version (a while ago)
    - Entered early access code (during last phase of Beta)
    - Played during Early Access until yesterday (Aug 29, 2013)
    - Status is "Inactive" on Mog Stations and the game prompts me to enter a registration code today (Aug 30, 2013)
    - It seems that I have not received a registration code by email

    Solution

    Option 1
    1) Look in your spam folder in the email that you used to pre-order (it may be different from your account email)
    - Subject: Square-Enix, Inc. - Product Now Available (Order #...)
    - From: webhelp.v4@digitalriver.com
    2) Enter "Digital Rights" code, which is included in the email, when the game client promts you to do so
    3) Click Next, then Play

    Option 2 (Worked for me)
    1) Go to store.na.square-enix.com/orders
    2) Enter email and partial credit card information
    3) You'll see the same information that your email has in Option 1
    4) Proceed starting from Step 2 in Option 1

    Have fun, if you can :P
    (1)

  2. #2
    Player
    Celleye's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Celleye Esuna
    World
    Malboro
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Minione View Post
    Problem

    - Ordered from the SE store, digital PC version (a while ago)
    - Entered early access code (during last phase of Beta)
    - Played during Early Access until yesterday (Aug 29, 2013)
    - Status is "Inactive" on Mog Stations and the game prompts me to enter a registration code today (Aug 30, 2013)
    - It seems that I have not received a registration code by email

    Solution

    Option 1
    1) Look in your spam folder in the email that you used to pre-order (it may be different from your account email)
    - Subject: Square-Enix, Inc. - Product Now Available (Order #...)
    - From: webhelp.v4@digitalriver.com
    2) Enter "Digital Rights" code, which is included in the email, when the game client promts you to do so
    3) Click Next, then Play

    Option 2 (Worked for me)
    1) Go to store.na.square-enix.com/orders
    2) Enter email and partial credit card information
    3) You'll see the same information that your email has in Option 1
    4) Proceed starting from Step 2 in Option 1

    Have fun, if you can :P
    I fucking love you! Will you have my man babies!!!

    seriously you are a god send!
    (0)