Uh ok, just got kicked off and now its telling me to...

[KhajMoney]

Look in your e-mail for an e-mail from 'webhelp.v4​@digitalriv​er.com' that subjects Square-Enix, Inc. - Product Now Available (Order #XXXXXXXXXXX)‏

There you will find your registration code.
(After 20 minutes of scrambling, I found it.)

[Treble]

Many issues can be fixed by simply ... taking the time to think

Yeah.. but im talking about 1.0 players? People promised to own the game already without needing to mess with anything? Like myself? Who had to then take a key ment for a friend (once character creation opened on levi) and use that instead. Gonna have to buy em another copy now. :/

My account management page even says I own FF14, but the mog station said account status none.

This was an account management screw up this time. :/

[bjorn]

Look in your e-mail for an e-mail from 'webhelp.v4​@digitalriv​er.com' that subjects Square-Enix, Inc. - Product Now Available (Order #XXXXXXXXXXX)‏

There you will find your registration code.
(After 20 minutes of scrambling, I found it.)

THIS^^ PEOPLE THIS^^ THIS SAVED ME

[Deimos11]

But it's not an account management screw up. It's a player screw up for rushing and not really looking at what they are doing. 99.9% of account related issue are player related due to impatience (That number is of course pulled out of the thin air of the Interwebs), but the vast majority of us are playing fine and not having a single problem.
Many issues can be fixed by simply ... taking the time to think

I took my time, their system is just not easy to use, it's an absolute joke. Am I meant to start all over again now because I have two separate accounts and my pre order bonuses are on one and my purchased copy is on another? What other mmo handles their account management like this, it's bonkers.

[Sweeet]

WELCOME TO FINAL FANTASY XVI

XVI is 16, I think you mean XIV.

[elvynd_]

Look in your e-mail for an e-mail from 'webhelp.v4​@digitalriv​er.com' that subjects Square-Enix, Inc. - Product Now Available (Order #XXXXXXXXXXX)‏

There you will find your registration code.
(After 20 minutes of scrambling, I found it.)

Please note that, for people who don't know, this is for the guys who have ordered a digital edition. Those who haven't received their physical copies will have to wait for it.

[Asriah]

Yeah.. but im talking about 1.0 players? People promised to own the game already without needing to mess with anything? Like myself? Who had to then take a key ment for a friend (once character creation opened on levi) and use that instead. Gonna have to buy em another copy now. :/

My account management page even says I own FF14, but the mog station said account status none.

This was an account management screw up this time. :/

I'd say it was a screw up. I'm also a 1.0 player who did not get Legacy status and I still have an active account till the 9th. I still haven't even added billing yet and I'm having no problems logging in.

[Jarin]

I understand about how some could screw up and be in a hurry. I tried numerous times to order the digital download yet digitalriver was having issues and unable to process orders so I ended up just preordering through Amazon. Now I find that I am having to wait another week before the game is anticipated to be delivered. This was a flaw in the design overall if you think about it. People who preordered shouldn't have been penalized due to purchasing a disc instead of downloading a digital copy imho.

[Lobstronomous]

I just got kicked off.

Tried to login, forced to enter 20 digit code, says code has been used. Can access SE account, my character is there. Although it says my account is inactive.

I've done nothing other than use the code after getting it from pre-order through SE's own online store.

It appears it's happened to a lot of people.

Can they fuck things up even more than they already have? It's just a litany of cock ups.

So pissed off.

[ScruffyMcFly]

I justed checked and this has to be impossible as i just registered my CE yesterday wtf