"No valid or active service account is available to play FINAL FANTASY XIV: ARR"

[klaud_litah]

no my download history have the beta version only ,,, i have it in my history billing but not the clint it self ,,, idk if it in somewhere i didn look for it ,,, any thoughts ?

Its that.its the same client.when i bought my game i realized that.the game that you download is the same.you have the game, you just pay for the key xD

[Soulsa]

ATTENTION. I had the same problem. They have given activation codes that you have to replace the beta codes for Don't make the same mistake i did and choose service 2 haha chose the same account service as your original (1) or be in the same boat as I am having to contact them to get back on service account one to be able to play my characters again haha. Call it early morning just woke up hurrying through options :P

[smirt]

jst happend to me has any1 been able to get bk on after yet?

[Darkwap]

Glad to see we got an announcement of it being looked at now, hopefully it gets fixed soon.

[Wendigo7]

Add me to this list. It's not just the 27th or 28th though. My account is from Early Access and I can't access the servers either.

I'm getting increasingly frustrated with this at the moment. I had to go through the maintenance issues, then my account issues, and now the server doesn't work. It's getting to the point where I just don't want to bother. Bugs are common in starting MMOs, but it just keeps compiling, especially for EU players where (Yes, we are the minority group target wise for SE and the least considered) we're getting the rough end of everything at the moment. Any more and I don't think I'll play the game anymore. It's just not worth it really.

[Burningtofu]

I'd like add that I just got this problem myself. I was crafting in the game in now I was forced out of the game claiming the server was disconnected. When I tried to log back in, it asked for registration code. So I entered the registration code I was given for the early access but it claims it was used. It sounds logical because I was the one used it. Now I have similar issue saying that I have no active service and I cannot login into the game. It's a pity that I truly love the game despite the fact that I had problem login in. If I cannot login to the game and they do not fix this problem then I'm done with FFXIV:ARR, I put too much time already in my account and I'm not buying another copy because that not fair. I would like to notate that I have the PC digital version.

[Morkel]

So I entered the registration code I was given for the early access but it claims it was used.

You do NOT use the early access code, you need to register the retail code. Where did you buy the digital version from? You should of gotten an email on the 27th with the retail code. Register this retail code to your mogstation account.

Assuming you live in NA, if you bought it from square-enix, they use digitalriver. Most email programs tend to send their emails to the spam folder. Check your spam folder, that is where mine was on the 27th from webhelp.v4@digitalriver.com

[holdincourt]

I have just had the same thing happen to me, though I was aware of it after looking at my account in MogStation and with the (X Days left) counting down.

I played through the open beta, downloading the client from the PSN store.

Bought a US CE from Amazon and for the pre-order code to input to my PSN, which I did, and continued to play the game through the client I downloaded for the Open Beta.

Been playing for 5 days straight now...and this has happened! MogStation has me as INACTIVE and trying to log into my PS3 client "No valid or active service account is available to play FINAL FANTASY XIV: ARR".

MogStation still shows the two characters I created and playing with the last 5 days.

....and no solution in sight?!

SHOULD ADD: I am playing the NA version of the game in Hong Kong, so trying to get tech support live chat will be near impossible for me, so I hope this gets resolved on it;s own and I get a response to the support ticket I submitted on this.

[Sirflaw]

Hmmm just got kicked and its telling me the same thing...

[WitchieNamine]

I'm having the same issue, I bought it from the EBGames website as a digital copy. I got the pre-order and the in-game items, but then I got an email saying it was denied and then I got this problem. I didn't get another email with a 20 digit code, just my pre-order code which is not working now.