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  1. #1
    Player
    osbad's Avatar
    Join Date
    Aug 2013
    Posts
    5
    Character
    Brian Osbad
    World
    Goblin
    Main Class
    Gladiator Lv 35
    Had the same problem at first, took me 20 min to figure it out. If you bought a physical copy bull out the booklet and turn it over and there is a 12 digit code. Go to your redeem codes under account management on you ps3 and input code and your done. If you got a digital copy, well i can't help you.
    (1)

  2. #2
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    Quote Originally Posted by osbad View Post
    Had the same problem at first, took me 20 min to figure it out. If you bought a physical copy bull out the booklet and turn it over and there is a 12 digit code. Go to your redeem codes under account management on you ps3 and input code and your done.
    Thanks. I figured there had to be something I was missing, but it didn't occur to me that the code on the Product Registration Card wasn't the one I needed. I hadn't thought to check the back of the little one-folded-page excuse for a booklet. Well, now at least Sony knows I bought the full game. Hopefully they'll let Square Enix know that I did.
    (0)

  3. #3
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    OK, so when I next logged into the game after entering the 12-letter code into the PlayStation Network, the game prompted me on whether to add FFXIV Realm Reborn to my existing service account (that account clearly identified with its current features and my characters' names) or whether to create a new service account for it. With all the confusion elsewhere, it's nice that at least that page was clearly laid out (once I finally managed to get to it, that is).

    So the only tricky part was figuring out that the obvious code on the registration card is in fact a red herring that has nothing to do with registering the game. You just need to find the other code in the right format and know to go to PSN to enter it.
    (0)

  4. #4
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Niwashi View Post
    OK, so when I next logged into the game after entering the 12-letter code into the PlayStation Network, the game prompted me on whether to add FFXIV Realm Reborn to my existing service account (that account clearly identified with its current features and my characters' names) or whether to create a new service account for it. With all the confusion elsewhere, it's nice that at least that page was clearly laid out (once I finally managed to get to it, that is).

    So the only tricky part was figuring out that the obvious code on the registration card is in fact a red herring that has nothing to do with registering the game. You just need to find the other code in the right format and know to go to PSN to enter it.
    The Product Registration 6-3-6-3 code is for Square-Enix Members (social profile) which is different from Square-Enix Account (SQEX) that use for FFXIV Service Account.
    (0)