Retail CE copies stuck in Atlanta. 3-day post-release "trial" ends tomorrow morning.

[OddOne]

I purchased two physical CE copies of FFXIV back on May 25, right after they went on sale. They supposedly shipped out on August 22.

They're sitting on a pallet in Atlanta somewhere, and after some phone calling I discovered that they're there because SE's store uses UPS-to-USPS for shipping, and UPS will sit on packages until it has enough to justify shipping them to your local USPS for last-mile delivery.

Everyone only gets three days from release to enter purchase registrations before getting locked out of accounts. No idea when, or even if, we'll see our purchased copies, and the probability of them showing by 2AM PDT tomorrow is kinda slim.


Anyone have a link for SE's live chat? SE goes to great lengths to hide all means of contact except ones they pretty much ignore (e.g., email - has anyone ever received a ticket response from SE via email?) and I suspect it'll take a CSR adding a little more time to the "trial" clock to allow for the delays from this interesting decision on shipping.