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  1. #1
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    I think the day for registering the FFXIII product is long gone... BUT you may able to get the SE to look into adding FFXIII product for you, have you tried lodging a support ticket?
    (1)

  2. #2
    Player
    Jer's Avatar
    Join Date
    Aug 2013
    Posts
    10
    Character
    Balthier Bunansa
    World
    Hyperion
    Main Class
    White Mage Lv 50
    Quote Originally Posted by TheFirstKel View Post
    I think the day for registering the FFXIII product is long gone... BUT you may able to get the SE to look into adding FFXIII product for you, have you tried lodging a support ticket?
    I think the time has probably passed for that as well, but I didn't file a support ticket because I'd like a public response...it's not just me but everyone in NA region that can't register their games anymore (or view our past registered games on our SE profiles).
    Quote Originally Posted by TheFirstKel View Post
    What public response hehe... Having said that, it is probably ideal to put in a support ticket, so SE Support team will know how severe and widespread of this issue so they can address it. As I worked in software development industry, if it is not in a support log, it's not going to get immediate attention in short time. So put it in, lodge a support ticket for you, and get everyone else who are having the same issue to do it too then it will show up in their support KPI.

    Also have you tried http://eu.square-enix.com/ ?
    Fair enough, I went ahead and filed a support ticket now copying+pasting most of this thread and changes a few words where necessary to make sense.
    (0)
    Last edited by Jer; 08-29-2013 at 05:29 PM. Reason: additional response without eating post count

  3. #3
    Player
    TheFirstKel's Avatar
    Join Date
    Aug 2013
    Posts
    402
    Character
    Wuruhi Kokowai
    World
    Bismarck
    Main Class
    Thaumaturge Lv 90
    Quote Originally Posted by Jer View Post
    I think the time has probably passed for that as well, but I didn't file a support ticket because I'd like a public response...it's not just me but everyone in NA region that can't register their games anymore (or view our past registered games on our SE profiles).
    What public response hehe... Having said that, it is probably ideal to put in a support ticket, so SE Support team will know how severe and widespread of this issue so they can address it. As I worked in software development industry, if it is not in a support log, it's not going to get immediate attention in short time. So put it in, lodge a support ticket for you, and get everyone else who are having the same issue to do it too then it will show up in their support KPI.

    Also have you tried http://eu.square-enix.com/ ?
    (0)