Lost free 30 days for accidentally registered to the wrong service account?

[Matrinka]

Why did you not ask about also getting trial period time extended? This is the main issue that everyone is concerned about yet not a single person that has gotten through has asked this question

I'm planning on asking. Here's hoping I don't get kicked from the queue - I'm #78 now.

[Drakkan]

I (want) to believe that this is false information, or that EA will just extend everyones due to prior EA issues. They are literally going to have a few thousand players unable to login due to their own incompetence come friday

[Sixx]

I (want) to believe that this is false information, or that EA will just extend everyones due to prior EA issues. They are literally going to have a few thousand players unable to login due to their own incompetence come friday

Believe what you want....I have no reason to lie here, i'm in the same boat! Here is the exact portion of the chat transcript.

You: Thanks. Do you know if there is any kind of grace period between the end of EA and this
being resolved?
You: For example my SA1 shows I have 2 days of time left. I'd hate to be locked out and
unable to play
Agent Kevin H: Unfortunately Early Access will not be available after the 29th. However, as
you are playing on SA1, I believe you should be alright.

[Drakkan]

Believe what you want....I have no reason to lie here, i'm in the same boat! Here is the exact portion of the chat transcript.

You: Thanks. Do you know if there is any kind of grace period between the end of EA and this
being resolved?
You: For example my SA1 shows I have 2 days of time left. I'd hate to be locked out and
unable to play
Agent Kevin H: Unfortunately Early Access will not be available after the 29th. However, as
you are playing on SA1, I believe you should be alright.

I wasnt doubting what they told you, but doubting that they really want to literally drop thousands of players due to their own error.

Also your chat script is very confusing, the last line there he implies that you will still be able to play on your current account despite it running out of time. What?

[AsheDalmasca]

Also your chat script is very confusing, the last line there he implies that you will still be able to play on your current account despite it running out of time. What?

Yeah.. doesn't make any sense to me either.

[Sixx]

I wasnt doubting what they told you, but doubting that they really want to literally drop thousands of players due to their own error.

Also your chat script is very confusing, the last line there he implies that you will still be able to play on your current account despite it running out of time. What?

Yeah the last line confused me a bit as well....but was about to go into a meeting so couldn't ask for clarification

[Malfice]

Why did you not ask about also getting trial period time extended? This is the main issue that everyone is concerned about yet not a single person that has gotten through has asked this question

Im not concerned about that at all, Im more concerned about the license for the game. Thats the expensive part, not the time. A few days costs pennies.

[zerojs]

Well i just waited 1.5hrs in the live chat queue only for it to crap out when gettin to 1 just like so many others..queuing again now.. not much hope for live chat now..

[Winmac]

After another pointless 2,5h hours in live chat , "no agent available" i clicked "respond by email" and wrote about no1 answering the tickets and chat , gave them details that were required to verify ID and will see , tho my hopes aren't that high.

[Thaddeus]

lol got dropped from skype.. 4 hour time limit.. oh well, saved my sanity i guess

what time does phone/chat support open? 9 am PST? and have people had more luck with option 1 on phone instead of 2?