Lost free 30 days for accidentally registered to the wrong service account?

[tsqrd]

I just crossed the 5 hour threshold for 310 number. Unreal...

[Badfish]

Anyone care to post a link to the live chat? I can't find it buried on the Customer Support page.

Go Here: http://support.na.square-enix.com/fa...8vpu7ou3jo0a66

Scroll to the bottom and say additional assistance

say accounting/billing then registration. put your email, and follow the directions.

This is for NA

[Deathalo]

Number 51 on livechat atm. Started at 187. Dreading the moment it will hit 1.. ><

You're 51? I'm 52! We're in line together :P

[AsheDalmasca]

You're 51? I'm 52! We're in line together :P

Joy I just noticed I did the support live chat for NA and I am in EU, but whatever, we'll see what happens x_x

[simm]

Can anyone who gets through to support ask......what is taking so long to sort this problem out, why is it so hard to sort out...do they realise that people are ready to quit if it's not sorted...and why do people have to phone or go to live chat....why can it not be done with a ticket? Thanks

[Insainbutterfly]

number 186 in the live chat queue!

[Deathalo]

37 in the queue now, getting close

[Spokenlastchance]

I just crossed the 5 hour threshold for 310 number. Unreal...

This is insanity.........I have no ides how a company can let their customers sit on the phone for 5 hours. I'm at 4hr and 43 mins.

[Zamotic]

Has anyone on the 310 number spoken to a representative after hitting Option 2 first (FFXIV support), and not Option 1(Square Enix support)? I'm wondering if those of us that are hitting hour 5 are in a queue that'll never be answered.

[Spokenlastchance]

Has anyone on the 310 number spoken to a representative after hitting Option 2 first (FFXIV support), and not Option 1(Square Enix support)? I'm wondering if those of us that are hitting hour 5 are in a queue that'll never be answered.

I'm starting to wonder this to because they others I'm quite sure hit 1.