Lost free 30 days for accidentally registered to the wrong service account?

[Spokenlastchance]

That's where I am except I Pressed 1 for the Square Enix Accounts instead of the FFXIV option 2. Hopefully either one could help us out. I can see it now, wait 3 hours on hold for someone to say let me transfer you......

Yeah I did 2 then 1 and I called at 9 PST still on hold 2 hours & 18 mins and counting.

[Zamotic]

Yeah I did 2 then 1 and I called at 9 PST still on hold 2 hours & 18 mins and counting.

Same, called hit option 2 for FFXIV, then option 1 for account support.

Still on hold 2H23M and counting...

[Sixx]

Same, called hit option 2 for FFXIV, then option 1 for account support.

Still on hold 2H23M and counting...

Been on hold 3hr 11 min and counting

[candicealyse]

So as a person who filed a ticket then contacted them over live chat, it has been fixed for me. Though I'm confused because I still have a service account 2 with a copy under it... but whatever!

[MissE]

So as a person who filed a ticket then contacted them over live chat, it has been fixed for me. Though I'm confused because I still have a service account 2 with a copy under it... but whatever!

I can't find the live chat support page, can you link it to me please?

[zerojs]

So as a person who filed a ticket then contacted them over live chat, it has been fixed for me. Though I'm confused because I still have a service account 2 with a copy under it... but whatever!

How did you get to live chat?
When i go to contact us on the support site then choose from the drop down boxes all i can get is email support?

[Spokenlastchance]

Been on hold 3hr 11 min and counting

How is that possible they opened at 9 am pst which means that 2 hr and 30 mins is the max you could be on hold unless you're calling the Europe number.

[Copacetic]

How is that possible they opened at 9 am pst which means that 2 hr and 30 mins is the max you could be on hold unless you're calling the Europe number.

The phones were open prior to 9 AM pst.

3:21 here. Getting really tired of this.

[Sixx]

How is that possible they opened at 9 am pst which means that 2 hr and 30 mins is the max you could be on hold unless you're calling the Europe number.

Yeah I called early and got through. I'm actually on with someone from Live Chat at the moment. I'll let you guys know if they are able to resolve the issue for me.

[Budumpshh]

jeeez i've got a long time then :s 5+ hours maybe