I think server transfer are a necessity at this point. People cannot create characters on many servers. Legacy servers were supposed to be a lot less popular, even they are getting new people like crazy.

All this drama is creating a good amount of word of mouth and publicity, currently its a bit negative. If they give more servers and server transfers. That will change the narrative into "good guy SE". If not, it won't change the narrative and MANY people will have this bitter taste in their mouths for awhile. /shrug

Someone needs to stop using "it happens all the time in MMO launches" at some point.