What are the Procedure's for my refund

[Valkorai]

Paid my money expected to be able to play, oh how foolish I was.
Spoke with a couple of friends who are currently on the Moogle server EU and they made me painfully aware SE had locked the server i am unable to play an MMO with my friends until like playing the lottery im lucky enough to stumble across a time when it actually is accepting character creation.

To make matters worse, now all European and Na servers are locked preventing me from creating Characters on any server.

So looking back, I have paid money for a game that "IS" working but has completley locked me out of it whilst my friends who paid the same money as me are playing, i am unable to play the game at all.

Now it gets intresting, there T&C's state that they cannot 100% garuntee server uptime and loss of connection/use of there product is inevitable especially at launch.
That i can forgive, what i can't and wont forgive is the fact theres nothing wrong with the service as people are playing it.
This is SE's problem not ours we have paid to be able to play and they go an announce that the Japanese servers which are currently stable and problem free are going to get an upgrade, but the EU and NA servers " THE ONES WITH THE FUCKING PROBLEMS" are getting absolutley zero help and a load of automated were sorry deal with it responses.

Your are in breach of your T&C's if you are providing a service to one person and not another, this is known as discrimination major discrimination, maybe not your intent but this is what it boils down to, your providing a service to some and not others even though everyone paid the exact same money for this game.
Explain to me how this is even legal.
Ffs sort it out before this launch goes down in history as the worst launch in MMO history.... if it is not there already.

Rant over!

[Daniel_Hatcher]

Well what a load of Drama...

[Jute]

To everyone. Sony is giving me a refund. I will not be banned from PSN because I am a faithful customer to them. Banning me is a loss of money, also my refund with be put back into my wallet to spend on another product within Sony's Arsenal. As for the guy talking about he's tired of these threads...Kiss My Ass and I am dead serious. When you start working and earning my money that I used to pay this game. I can say and do with the fuck I want with what I paid for. Also I said I will be filing a complaint. I did not say this thread is the complaint. Congratulations to me for working in support as well and knowing how to get what I want. The rest of you are SOL and SE has robbed you.

[WizardShotTheFood]

To everyone. Sony is giving me a refund. I will not be banned from PSN because I am a faithful customer to them. Banning me is a loss of money, also my refund with be put back into my wallet to spend on another product within Sony's Arsenal. As for the guy talking about he's tired of these threads...Kiss My Ass and I am dead serious. When you start working and earning my money that I used to pay this game. I can say and do with the fuck I want with what I paid for. Also I said I will be filing a complaint. I did not say this thread is the complaint. Congratulations to me for working in support as well and knowing how to get what I want. The rest of you are SOL and SE has robbed you.

And the mean IQ of my server has just increased my two points. Sadly, the median is still in the low double digits.

[Ryo_Teragoes]

To everyone. Sony is giving me a refund. I will not be banned from PSN because I am a faithful customer to them. Banning me is a loss of money, also my refund with be put back into my wallet to spend on another product within Sony's Arsenal. As for the guy talking about he's tired of these threads...Kiss My Ass and I am dead serious. When you start working and earning my money that I used to pay this game. I can say and do with the fuck I want with what I paid for. Also I said I will be filing a complaint. I did not say this thread is the complaint. Congratulations to me for working in support as well and knowing how to get what I want. The rest of you are SOL and SE has robbed you.

See, like I said, just go through Sony and they will help you out. Hopefully when this whole thing clears up you'll consider coming back. In the mean time, Tales of Xillia is good if you haven't gotten it yet.

And the mean IQ of my server has just increased my two points. Sadly, the median is still in the low double digits.

Your not helping the community become any less toxic. In the MMO world that can kill a game in the short run. Just be nice and helpful, that's all it takes.

[Jute]

[QUOTE=Ryo_Teragoes;1092349]See, like I said, just go through Sony and they will help you out. Hopefully when this whole thing clears up you'll consider coming back. In the mean time, Tales of Xillia is good if you haven't gotten it yet.


Dude I have Xillia and it is nice. My characters are level 40 and I enjoying Jude and Milla...not so much of the other characters... They are lacking compared to previous Tales characters such as Lloyd, Emil or Zealos.

[WizardShotTheFood]

Your not helping the community become any less toxic. In the MMO world that can kill a game in the short run. Just be nice and helpful, that's all it takes.

Have you even read these forums? I don't think I could make them more toxic if I started telling people to kill themselves on live television. (Which, for the record, I am not actually telling anyone to do.)

[Ashbeard]

Are you crazy?!? They need the money to fund "Final Fantasy XIV A Realm Reborn Again" for 2016.

Figure the first one failed for software, second failed for hardware, third is going to be perfect.