You sound like one of the arrogant customers that come into my store when you buy something defective and get pissed when I can't instantly fix it. You're right its 2013, have a cookie for figuring that out. No large MMO has ever had a clean launch. And don't give me that "It's actually day 4." crap... There are people who couldn't log in until day one. SE had to wait to see how many people wanted in before they could find a permanent solution.