I'm aa bit concerned about my collector's items. I bought the digital version, got charged 49.99, but mog station shows I have the standard edition. Also I got two emails to activate my items... except I'm in NA and the codes are for EU players. I found my original order like suggested a few pages ago, but there's nowhere in mog station where i can enter it. I tried new platform but it says the code is invalid.

I know it's been chaotic this week, but I feel I've been ripped off. When can I expect to either get my items in-game, or have the access in mog station to redeem the code?