The server is full, try again later (1017)

[Deathseed]

Its hard at this point (release) to cut them anymore slack with the lack of clear communication that has been provided aside from blanket apologies.

Apologies are meaningless, what is important at this point is clear communication and timeframes of resolution. The post today was very confusing and unclear as to which datacenter (or both) they were referring to.

Everything up until today can be written off as early access woes. However, today is the official release and there are outstanding issues across the board:

1. A population of people who pre-ordered/bought the game still have not gotten their pre-order code or digital rights confirmation - players can't get access to the game

2. Server capacity has been lowered, mixed with no idle auto-disconnect feature keeps server at full or near capacity around the clock - players can't get into the game
-This causes people to game the system by leaving players logged in 24 hours a day in order to get around the login process and worsens the login wait times.

3. Some servers are locked to new character creation (on the day of release....) and cannot play with friends who are on a locked server - players can't play with friends
-The server queue system is not working, players get error 1017 a world is full and must sit and spam the login screen to try to get into the game

4. The error 90000 issue is still occurring and removes players from the game and depending upon time of day can't take extreme amounts of time to get in due to #2/#3

5. There has been no direct and clear communication from SE to the NA/EU datacenter customers about a plan to resolve the capacity issues or fix the queue system - This is the #1 rule of IT outages

Remember today is launch day, they had a 1 million player beta 10 days prior, they have historical evidence of prior AAA MMO launches, and this is an MMO re-release. Its very difficult for even the most patient of us to just sit here and hope.

Absolutely this. I don't understand how companies releasing AAA MMOs are always so unprepared on release day. And how in the hell is there not a properly functioning queue system or idle auto-kick? This is plus the lack of clear communication is simply unacceptable.

[Drsilly]

Why is this not fixed yet? Do they want MORE money from us? Or are they happy with the money we already gave them? Even though we aren't getting anything in return for our money.
If I buy a hotdog off you, and you drop it while you are getting it ready, or even serving it to me, I will make your fat lazy ass turn around and go make me a different one. I ain't eating that shit and I sure as hell won't eat SE's shit either.
I am not the only person feeling this way. You are charging full price for an unfinished product. You CANNOT be any more rude, even if you tried.

[Zerorush]

I'm just trying to calm people down that's all. :P
Do you not think they're trying as hard as they can?

I don't see any decent communication happening right now with the player base besides "blanket apologies" as someone else put it. I wanna know what they're doing fix this and I want a timeframe on when I can expect it to be handled so I'm not stuck here pointlessly mashing login and watsing my time

[EmberRaine]

You're right, and most other MMO's had a good queue system. But the issues were still the same.
I can understand why everyone is so pissed off, but SE just didn't expect it to be so busy. They did put in a queue system but I think it caps at 60.

I think they're increasing the capacity right now as the servers are down completely for me. That's what they did this morning and they worked fine after that.

No, the queue is/was higher than that. I was queued in yesterday at something like #392. Today, it's so congested there is no queue or you get booted from it.

Let's also put it this way- yes, launch is always overloaded. However, it was 1pm est time and I was already 1017'n. It's Tuesday. Afternoon. People are at work. Some (not all) kids have gone back to school. If you are this overloaded at this time of day somebody at SE should be losing their job. It only gets worse as the day goes on, and weekends? What's SE going to do when it's Saturday? Shut the game down and say sorry, we can't fix the problem and we don't want to break any equipment?

[Bread]

Honestly, SE should just shut the game down till the issues are fixed. What's worse than not playing game? Playing a game that isn't fully functional.

[SlimJimothy]

Can someone name me an MMO that worked perfectly the day of release? Because I can't. Patience!!

Please get off your high horse... ive played almost every major MMO in the past 10 years from WoW to The Secret World and everything in between. Yes alot of them had problems but none, AND I MEAN NONE, of them had problems to the point where on day one of launch I simply couldnt play the game... 1017 + character creation locking + non afk timer = people who didnt get EA get fucked in the ass!!!

[Axiom]

They had a deadline to stick to. I'm sure they would have loved to have extended that another month or so.
I'm studying game design at the moment and it's very difficult. I always consider the first month of a game's release to be extremely problematic.
That's why I'm not upset because I didn't expect everything to be magically working the day the game came out.

I don't know why you're all so upset, just do something else until they fix it. You'll get grey hairs. :P

[Halloween]

just got kicked off the game and now getting 1017 yet again. I wasn't able to log on at all on Sunday, now I got a couple hours in today and it looks like that's all I'm allowed.

[ninthfantasy]

I've had this error all day... just have to keep trying to get in. I've been kicked from the server by the game, and my internet keeps DC'ing. However... it does not waiver my motivation. Enjoy the game too much to be bothered by it.

[CrazinessPants23]

I tried to login as one of my characters but kept getting the 1017. Which is pretty retarded when today is official launch day.