How can you sell a game but refuse to let people create characters .

[Jennestia]

You can get a refund within 7 days for electronics bound by EU law.

Ok, by EU law has nothing to do with Japanese or American laws. SE is a Japanese company and what they're doing is nothing new to MMOs, some MMOs will put you in a Queue for hours and hours just to log in and you have no guarantee of even staying connected once you get in.