MogStation - Not all characters showing up (yet)? /worry

[Kolobo]

I found my 20 char product key (Digital Rights) in an email in my spam box, even though previous emails didn't get filtered. I was then able to subscribe, which is an adventure in itself (register [platform]-->enter key). Did all this while only JP chars were showing but the sub rewards seem to have added themselves to the CE ones. Won't know till i get home from work in a few hours if i get the toys but hey, its only money right?

[RedAntares]

I found my 20 char product key (Digital Rights) in an email in my spam box, even though previous emails didn't get filtered. I was then able to subscribe, which is an adventure in itself (register [platform]-->enter key). Did all this while only JP chars were showing but the sub rewards seem to have added themselves to the CE ones. Won't know till i get home from work in a few hours if i get the toys but hey, its only money right?

Anyone got another code along with the 20 digit one? I have a 18 code under that one and have no idea where I put that one or what it does.

EDIT: By sub rewards, do you mean the Veteran Rewards?