Bought PC version twice, 1.0 and 2.0 and now confussed.

[mark_t50]

Hi,

Not sure if I've messed up here, basically I bought FFXIV (PC Standard edition) when it was first released, so I already have an account setup, I didn't play it much so didn't have any high level old characters or anything. Then when I found out about FFXIV ARR and was invited to the beta I managed to sign in with this old account and play Beta test 4, was impressed so ordered the PC version of FFXIV ARR (Collectors Edition).

I redeemed the Pre-Order key fine on the old account and managed to play a bit on the Early Access, now however I have received my game key and I don't know how to enter it. I seem to have an active old account which is showing as 'Standard edition' and says it has 14 days on it, and I also have a code for a 'Collectors edition' which should give 30 days free.

So I guess the question is, is there a way to add the 'Collectors edition' with the 30 days free to my existing account please ?

Thanks in advance

[Elegance]

Afaik 1.0 accounts cant add an ARR key, they were intended to upgrade their service account(which was given ARR) instead if they wanted the 2.0 Ce goodies.
Anyhow, you'd want to be trying to add it on the mogstation thing.
PS: I might be wrong though, so do give it a shot.

[MisaCeliousa]

why even add it? can't we keep playing already by just having 1.0?

[HEC]

why even add it? can't we keep playing already by just having 1.0?

Ermmm - because OP purchased CE so to redeem the CE items ...

[TessaJalloh]

you should be able to add it to your existing service account and it will apply all the bonuses to it. be certain you do this, and not hit 'add service account' as this will set up a new account.

[mark_t50]

Yeah, it's probably me being a complete thicko but I can't seem to see any option to add it in this Mog station thingy. I can see an option to add a 'New' Service account which I guess I don't want to do, and I can see an option to enter a 'Bonus Code' which I tried and doesn't work.

I've raised a support request just in case it is more than me being a dummy, it would certainly be nice if they would allow us to add to an existing account so I could get the 30 days added plus the CE, I guess I could always create a new account, but then I'd have to start from scratch again (I know, I know, I'm only a level 9, lol).

[HEC]

If I'm not mistaken, it's not possible to register TWO pc version od the game to the same service account hence all the Legacy and non-legacy v1.0 players ordering actuall the PS3 CE versions to be able to attach the CE items to the same SE service accounts.

Welcome to the realms of SE's "user friendly" account management system dungeons ...

[MisaCeliousa]

Ermmm - because OP purchased CE so to redeem the CE items ...

I got my CE items for both games and didn't register anything but EA for 2.0 ^^

[Elegance]

I got my CE items for both games and didn't register anything but EA for 2.0 ^^

1.0 CE owners get the 2.0 CE stuff free I -think- my memory is foggy by now XD

[ev0k3r]

I'm in sort of the same situation.
I have 1.0 and in my ultimate wisdom I decided to buy a CE degital. I applied my Early Access code to my 1.0 account and I was able to play. Now I see on the MogStation that my account is standard and have 14 days more to play. I received my Activation Code for the CE and I have no where to enter it. I can only renew my sub, upgrade to CE (which I have pay) and some other unrelated options.

I can't see anywhere any option to enter my CE code. I'd hate to lose 40€. I have already opened a ticket but with the amount of tickets they're getting now, I will probably get a reply in November