CE items and advance items are here

[Ruisu]

I guess this would be the time to ask. I received a buddy pass a long time ago, when a friend gave me his around launch. Eventually I bought the game, and it being a CE and all, decided to register it to my account. However, instead it made a separate service account rather than being added to my service account. At the time I did not know this would happen. I still have the Onion Helm registered to my current service account.

Because of this, I cannot access the CE items for ARR. Why not tie the in game items to the onion helm? That would make more sense honestly.

Here are the images to show exactly what my issue is.





Is there any way for me to get these items on my second service account without having to dish out $20? It's not a dealbreaker for me, but it's still kinda crappy.

[TuffynStitches]

...snip... Is there any way for me to get these items on my second service account without having to dish out $20? It's not a dealbreaker for me, but it's still kinda crappy.

I found a page on the support site the other day (messed up registering preorder codes to the wrong accounts) but it seems to have disappeared. They've now got (for the preorder codes) this http://support.eu.square-enix.com/fa...la=2&kid=68476 (EU site) - so might be worth raising a ticket with support. I remember the older page saying that they could transfer the codes from one service account to the other, they'd only do it once for an SE account and they it could take up to 2 weeks to process but that it was possible. So worth giving it a try.

[Mashku]

i bought digital CE upgrade from SE store and the codes i got are invalid. says they have to be registered to account from same region. my account is NA and the codes are NA region. only response i have from SE is in reference to 1017 error, wait longer to log in.