Never got a registration code?

[PsychicKoala]

Oh.

Damn.

I guess I need to buy another copy of the game then :P I fear I added a new Service Account :P

Well, that or start over on the new account you just made. There's a specific link for reporting this problem to SE, let me go dig it up again.

*Here it is, if you don't care about paying another $30 for it then that would be the easiest way, this could take a while to sort out.

https://support.na.square-enix.com/c...82&la=1&daxx=2

[Remilia_Nightfall]

Well, that or start over on the new account you just made. There's a specific link for reporting this problem to SE, let me go dig it up again.

*Here it is, if you don't care about paying another $30 for it then that would be the easiest way, this could take a while to sort out.

https://support.na.square-enix.com/c...82&la=1&daxx=2

Yeah I saw that link earlier, but honestly I don't feel like waiting.

However, I have a question: I already have a FFXIV 1.0 copy. I guess that's the copy where I activated my early access code since the Mogstation account says I have the pre-order bonus items there. It also says "14 days left" for some reason.

If I simply renew that account (the account 1) will I be able to continue playing? I will lose the free 30 days but at least I won't need to buy a third copy of the game lol.

[PsychicKoala]

Yeah I saw that link earlier, but honestly I don't feel like waiting.

However, I have a question: I already have a FFXIV 1.0 copy. I guess that's the copy where I activated my early access code since the Mogstation account says I have the pre-order bonus items there. It also says "14 days left" for some reason.

If I simply renew that account (the account 1) will I be able to continue playing? I will lose the free 30 days but at least I won't need to buy a third copy of the game lol.

If your character is showing up on being on that 1.0 account then yeah, renewing that would work because 1.0 players get the game free. If you can't see your character on any of the service accounts, then you'll have to wait a bit because it's a common issue right now for no characters to show up.

[Remilia_Nightfall]

If your character is showing up on being on that 1.0 account then yeah, renewing that would work because 1.0 players get the game free. If you can't see your character on any of the service accounts, then you'll have to wait a bit because it's a common issue right now for no characters to show up.

I see. In this case, I only see my 1.0 characters and NOT the one I am currently using in ARR.

Does this mean that I will only be able to play with these characters, for now? o_O

Sorry if I ask so many questions, but you seem knowledgeable and very kind :P

[PsychicKoala]

I see. In this case, I only see my 1.0 characters and NOT the one I am currently using in ARR.

Does this mean that I will only be able to play with these characters, for now? o_O

Sorry if I ask so many questions, but you seem knowledgeable and very kind :P

Do you see your current character on the other service account? If not then it may still be on your 1.0 account and just not showing up and in that case I wish I could help you more best advice would be to wait for the mogstation to get sorted out.

BUT!!! If you see your current character on your new service account (the one that isn't 1.0), then you can just use that one to play. Although without any of your 1.0 stuff. I know it sounds confusing and it's partly because the whole system is gummed up, simply waiting a few more hours may shed more light on the issue.

[MrHammonds]

Yeh pre-order from SE store, digital collectors edition, no code yet here in UK @ 08:47 BST (British Summer Time).

[Remilia_Nightfall]

Do you see your current character on the other service account? If not then it may still be on your 1.0 account and just not showing up and in that case I wish I could help you more best advice would be to wait for the mogstation to get sorted out.

BUT!!! If you see your current character on your new service account (the one that isn't 1.0), then you can just use that one to play. Although without any of your 1.0 stuff. I know it sounds confusing and it's partly because the whole system is gummed up, simply waiting a few more hours may shed more light on the issue.

Thanks for your awesome help - but no, at the moment I am not seeing the character I am using in any of the accounts. The old account only have my old 1.0 characters AND ARR beta characters, while the new account has no characters at all.

[PsychicKoala]

Thanks for your awesome help - but no, at the moment I am not seeing the character I am using in any of the accounts. The old account only have my old 1.0 characters AND ARR beta characters, while the new account has no characters at all.

Best bet is to wait then until one of them shows up with the character you want to keep playing as, then use that one.