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  1. #11
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    30 day access was not part of the preorder or early access codes, it's part of the registration code. If you bought it digitally on the pc before the 27th you should of gotten two codes already, and a third one probably today if not already.
    (1)

  2. #12
    Player
    Remilia_Nightfall's Avatar
    Join Date
    Aug 2013
    Posts
    830
    Character
    Reimu Hakurei
    World
    Phoenix
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by KProxy View Post
    How many codes do we need? >.> I tried using the code I received in an email but that was my 20 digit code for the early access and 30 days free play etc. It says code is already in use by my account says its on a trial account with 3 days remaining. Was the 30 days free access not included with the pre-ordered accounts? Did I miss something?

    *Edit - Apparently it says in there that i have a pre-order code already registered to the account. But what about the other standard perks?
    Apparently not - the pre-order code was just for the early access. You should have received (or will receive soon) another 20-digit code you will have to insert at the Mogstation.
    (1)

  3. #13
    Player
    Sh0werbag's Avatar
    Join Date
    Aug 2013
    Posts
    11
    Character
    Jack Griffin
    World
    Cactuar
    Main Class
    Archer Lv 50
    For anyone that ordered there CE from Amazon.com, If you log into your account and go to your orders you will find a spot that says go to my game library. If you click on that it will bring up any DD game you have bought from them. and you can pull up your Product number from that page. I'm not sure if that's the code you need but it could be worth a shot.

    I would test it, but the computer version was a gift for my brother. I know the PS3 is having issues with there codes though.
    (0)

  4. #14
    Player
    Remilia_Nightfall's Avatar
    Join Date
    Aug 2013
    Posts
    830
    Character
    Reimu Hakurei
    World
    Phoenix
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by PsychicKoala View Post
    30 day access was not part of the preorder or early access codes, it's part of the registration code. If you bought it digitally on the pc before the 27th you should of gotten two codes already, and a third one probably today if not already.
    It appears you are well informed - are you able to confirm if we should "Add a new service account" in the Mogstation using the code we receive today?
    I can't seem to be able to "Update" the current Service Account with the new code.
    (0)

  5. #15
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by Remilia_Nightfall View Post
    It appears you are well informed - are you able to confirm if we should "Add a new service account" in the Mogstation using the code we receive today?
    I can't seem to be able to "Update" the current Service Account with the new code.
    NOOOOO!!!!! Don't add a new service account, bad bad bad.

    There should be an "add windows service button" or an "add ps3 service" button depending on what you want to activate. Make sure you are currently selected on the proper service account if you have more than one. I haven't done this myself as I do not have a code yet, but from everything I've looked at this is how to do it.
    (0)

  6. #16
    Player
    Remilia_Nightfall's Avatar
    Join Date
    Aug 2013
    Posts
    830
    Character
    Reimu Hakurei
    World
    Phoenix
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by PsychicKoala View Post
    NOOOOO!!!!! Don't add a new service account, bad bad bad.

    There should be an "add windows service button" or an "add ps3 service" button depending on what you want to activate. Make sure you are currently selected on the proper service account if you have more than one. I haven't done this myself as I do not have a code yet, but from everything I've looked at this is how to do it.
    Oh.

    Damn.

    I guess I need to buy another copy of the game then :P I fear I added a new Service Account :P
    (0)

  7. #17
    Player
    dstyle's Avatar
    Join Date
    Aug 2013
    Posts
    71
    Character
    Odin Berserkr
    World
    Diabolos
    Main Class
    Lancer Lv 50
    Quote Originally Posted by Sh0werbag View Post
    For anyone that ordered there CE from Amazon.com, If you log into your account and go to your orders you will find a spot that says go to my game library. If you click on that it will bring up any DD game you have bought from them. and you can pull up your Product number from that page. I'm not sure if that's the code you need but it could be worth a shot.

    I would test it, but the computer version was a gift for my brother. I know the PS3 is having issues with there codes though.
    you were right. the registration code was in the library in my amazon account 'my orders'
    thanks!
    registration complete
    (0)

  8. #18
    Player
    PsychicKoala's Avatar
    Join Date
    Aug 2013
    Posts
    459
    Character
    Alara Firborn
    World
    Siren
    Main Class
    Conjurer Lv 17
    Quote Originally Posted by Remilia_Nightfall View Post
    Oh.

    Damn.

    I guess I need to buy another copy of the game then :P I fear I added a new Service Account :P
    Well, that or start over on the new account you just made. There's a specific link for reporting this problem to SE, let me go dig it up again.

    *Here it is, if you don't care about paying another $30 for it then that would be the easiest way, this could take a while to sort out.

    https://support.na.square-enix.com/c...82&la=1&daxx=2
    (0)

  9. #19
    Player
    Mog743's Avatar
    Join Date
    Aug 2013
    Location
    Orlando
    Posts
    5
    Character
    Raziel Mog
    World
    Leviathan
    Main Class
    Lancer Lv 30
    Quote Originally Posted by CherryCream View Post
    Got mine from Gamestop. Bad move, I know. Still haven't gotten my code either.
    Got mine from gamestop as well very bad move no code and dumb service
    (0)

  10. #20
    Player
    Byolith's Avatar
    Join Date
    Aug 2013
    Posts
    49
    Character
    Pepper Eirys
    World
    Cerberus
    Main Class
    Astrologian Lv 70
    I got my code yesterday at 3 am, but my boyfriend hasn't gotten his yet either. Sent a ticket to support just in case.
    (1)

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