Lost free 30 days for accidentally registered to the wrong service account?

[Reinholder]

Theyve just bought the account page down for maintenance. I guess theyre realised its going to cause an ongoing problem...

I.E. a lynch mob if they don't fix their shit GAMEWIDE, stat.

[Jagutai]

Theyve just bought the account page down for maintenance. I guess theyre realised its going to cause an ongoing problem...

Hopefully they acknowledge this as an issue and fast track the account changes for those affected.

[lamestdude]

At first, I was happy to have received the CE code. But 1 miss-step caused me a heachache... I don't want to wait 2 weeks just for them to look at the issue and then fixing it!

I can feel your pain, not sure what to do either.. T,T

[Zenok]

Hopefully they acknowledge this as an issue and fast track the account changes for those affected.

And for us to keep our free 30 days game time.

[Reinholder]

And for us to keep our free 30 days game time.

yeah, we've got nothing to worry about. These are probably the same people looking after the servers at fukushima, after all...

[MyrddinWyllt]

Get a feeling this thread is going to be red hot in a few hours time! Night night all...

[Thaddeus]

or when the EA time runs out and people are asking what's wrong

[Zenok]

Oh yes! This thread will be as hot as hell. That webpage lacks the proper guidance for code registration. Where is SE when you try to contact them, hmm?

[Kei-chan]

I did this as well. I spent 2 hours waiting for chat support only to be told that there were no agents available for chat once my number came up, and afterwards submitted the proper form.

I imagine that what they mean is that your subscription status (as in, auto-renewal, complete with payment information) will be lost, not your 30 days. That's me trying to be an optimist, however, and as someone totally unwilling to believe that, at launch, they'd remove the 30 days given to new players because of their own poor web design and unclear service registration.

[Ainxty]

Go here to fix your registration. Same rules apply (2 weeks) but it's meant for that specific issue.

https://support.na.square-enix.com/c...82&la=1&daxx=2