CE items and advance items are here

[CSLionheart]

As many of you have already begun to notice, we’ve started to send out both pre-order bonus items to all players and Collector’s Edition bonus items to 1.0 players who purchased the original Collector’s Edition in the past.

So I'm assuming this means that not all 1.0 Collector's Edition players have received their items yet? I just want to make sure, because I'm still waiting for mine and I want to know whether or not I should open a support ticket or something.