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  1. #1
    Player
    alfred480's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Necronom Icon
    World
    Goblin
    Main Class
    Arcanist Lv 18

    Wondering when I will be refunded after cancelling from SE store(North America)

    So I preordered the game on Saturday from the SE store, and cancelled about two hours later after not getting an Early Access code or Registration code. I cancelled my order through the invoice using the link provided in my Confirmation email. I'm just wondering when I might get that money refunded to me? Do NA customers need to call in or was me cancelling my order online sufficient? I am rather poor and need the money I already spent to buy a copy with a registration code. Otherwise I'm stuck having spent 30 bucks and gotten nothing in return. I'd call customer support but I hear that is a nightmare right now. Thanks for any answers!
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  2. #2
    Player
    alfred480's Avatar
    Join Date
    Aug 2013
    Posts
    28
    Character
    Necronom Icon
    World
    Goblin
    Main Class
    Arcanist Lv 18
    Guess I'll just keep waiting in hopes that I either have my money to buy a new copy or a registration code before this week is up.
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  3. #3
    Player
    AmoryDalis's Avatar
    Join Date
    Aug 2013
    Location
    Ul dah
    Posts
    21
    Character
    Amorydalis Dar'kel
    World
    Malboro
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by alfred480 View Post
    Guess I'll just keep waiting in hopes that I either have my money to buy a new copy or a registration code before this week is up.
    when i first ordered the CE ps3 verison 2 months ago i had to cancel the first order due to it haveing the wrong address, then re-order with correct info, it took over 2 months for them to confirm the first was canceled and the correct one was good, the only way i found out was when they took the money out and sent a confirmnation e-mail to it shipping. it takes days to get a response from any of there support's , so ur stuck haveing to wait untl they do reply im afriad
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