Message from Yoshi-P inadequate.

[xopher]

you cannot just add more servers to let people play.
new characters will not be able to finish the level 10 quest because it relies on the instance servers that are already crashing under load. adding more servers and adding more people will only hurt the instancing.
the solo quests needing the duty finder servers was the mistake really.

You realize you can add more instance servers as well to spread out the load, right?