While I will agree some what with the OP about MMO launches, I have to agree with everyone else more.

I really enjoy this game, but when it comes down to it, SE's lack of proper communication is nerve racking. I am happy to wait for them to fix issues that arise, but we go hours without knowing if SE is going to address the issue, and when they do, they don't even fix it properly the first time....

I don't think they were ready for so many people either. If that is the case, how do they expect to be ready for launch on the 27th?

I actually wish that they would have had more closed beta sessions and a longer, larger open beta to give themselves more time to run into and fix these complications. Maybe its just me, but I'm sure people would rather have waited for a more playable pre-release that was pushed back a bit, than have to deal with this, their lack of communication, and eventual vague responses.