To all those complaining...

[xnonamex]

Ehh... well yesterday i was saying that it is going pretty good. today I haven't been able to play for some 6-7 hours now. Well. I was expecting that i wouldn't be able to get decent play time for the first week anyway, seeing how usually major mmo's launch... but ohh well...

haha... i could make all the haters angry here. so they would just quit and i would get some game time? would this work?

Cuz no matter what i'm loving this game. the game is awesome. well the servers for eu/na are shit. would switch to JP if i wouldn't gave a lvl 30 char here already...

[Verrilee]

Launches have gotten significantly worse over time, simply because we put up with it for a good game. I've been playing MMOs since Ultimate Online came out, I've beta tested almost every one of them and played many. Quit saying "it's only early release" because the key word there is "release". This isn't a beta test. There is no excuse for this except unpreparedness. A weekend stress test? Give me a break. You can't stress test the servers over one weekend and this release, again emphasis on release, proves it.

I've gotten four generations of friends and family addicted to MMOs. Will I tell friends and family to get this game? Nope, not until they fix it. It's a great game but it isn't the only one out there. There are too many options out there now for a company to fail at the most basic aspect of the game, being able to log in for goodness sake. It doesn't matter how good the game is if you can't play it.

[Sn0w]

Personally, I think there weren't enough people participating in beta to properly stress test the servers. They population of the servers now is astronomical!

I can imagine that a huge chunk of the people complaining, never participated in the beta.... maybe you complainers should have signed up for the beta to properly stress test it... its your fault lol. JK! But seriously lets think about how hard square enix is working right now for us... Obviously problems are to be expected, its just that this particular situation is shitty.

Go play something else while you wait... or play outside damit!

[Tsuroku]

it's day 2 of early access, the game has been out for 2 days and you expect no problems? have you never been around for a launch? either deal with it or quit.

You seem to forget the purpose of this game, in the end, is to make SE profitable. If this game is not profitable because there are not enough players willing to give this a second chance, there will likely not be a game for you to play. This is the PRIME example why phase 4 should have been longer than just a few days and these issues appear to be nearly identical. Careful what you wish for...

EDIT: One small little nugget to add. This is merely early access, almost 2 days in now, what is going to happen on actual launch day... The current load on the servers will likely pale in comparison on launch day, so yes, they better get there act together real soon.

[Timithori]

You seem to forget, the purpose of this game, in the end, is to make SE profitable. If this game is not profitable because there are not enough players willing to give this a second chance, there will likely not be a game for you to play. This is the PRIME example why phase 4 should have been a long than just a few days and this issues appear to be nearly identical. Careful what you wish for...

EDIT: One small little nugget to add. This is merely early access, almost 2 days in now, what is going to happen on actual launch day... The current load on the servers will likely pale in comparison on launch day, so yes, they better get there at together real soon.

This is exactly right. I knew something like this was going to happen during early access and more than likely on to launch. Phase 4 should have been no less than 2 weeks long so things like this could have been found and squashed before going into EA.

I love this game (even though I'm 3102'd) and I really want to play it, but there are others who aren't quite as enthralled by it as I am. Those people won't put up with this kind of service. I don't want to see a dead game, and I'm sure most of you don't either. People have a right to complain.

[Tsuroku]

You know... Everyone complaining about problems is starting to tick me off. I get that people wanted to play and even paid to be able to get into early access. Hell, I know I did, but guess what? SHIT HAPPENS!!! Want to know what the reason I was most looking forward to this for? Something to get my mind off the fact that my grandmother, who has raised me since I was born, is dying. She is dying and nothing can be done about it. This game, the Early Access and Launch, were supposed to help distract me from that issue and that is currently all going down the drain. However I am being mature and not incessantly flooding the forums with complaints about it. So how about everyone complaining about this takes a chill pill and wait out the problems like I am trying to.

Save up some of those chill pills for launch day when the game population will likely skyrocket. Lets hope they are still enough to hold you over...

[Anapingofness]

In that case i really hope you will start by stopping being part of the Problem.
Complaining about a bad service is a clear sign to the company and the industry in general that its not okay to have these issues.
It should not be normal, to have them.
Since the number of players as i said on page 2 was relatively forseeable for the early acess, there should not have been alot of issues with the server load.
When it launches on the 27th i would have expected more issues, than during an early acess.

I'm part of the problem? Lady, take a good, hard look in the mirror.
Seriously, there is a difference between complaining about an issue and rage/QQing about it because this wasn't fixed yesterday.

I'm not about to get into an argument with you so ya know, whatever- happy "complaining".
Or ya know, deal with it.

[Dorin]

Apologists: the worst part of every videogame community.

[Malzian]

You sir have also never been an MMO launch.
Let's go a little deeper: Lord of the Rings Online had few problems during launch. They had one issue where overcrowding in the New Player area caused the servers to go down, but they were back up 15 minutes later. I think that might've happened three or four times in a single day; but a 15 minute response time is spot-on!

I was in LotRO from the first day of Closed Beta up through and well past the day of Launch (Still playing too). Never was there more than 15 minutes of downtime without a major explanation. Long live the Ghost Bear! (Many of you who were in the Beta know to what I refer, I'm sure.)

[Taskun56]

To all of you giving SE the benefit of the doubt, think about this: Have we heard a single update, as of the time this post is up, regarding this issue? For over an hour it has been plaguing many of us. An hour is a long time during an MMO launch. There should be an update from SE by now. The fact that there is not, is incredibly distressing.

I love the game. I love the updates. I am incredibly happy with the design changes. However, none of this is acceptable when there is a lack of communication. I am not saying, "This is bull. Fix it now. SE is stupid! Me me me!" I am asking for a little communication. That is more important than anything else during these issues.

Square Enix, Communicate with your playerbase. If that means leaving someone in JP in charge of monitoring at night and assembling a PR crew, a technical crew, etc. then so be it. You need to realize the importance of these next few days. Communication and a timely response are the most important.