Attention SE Customers - URGENT - READ

[Lucroarna]

08/25/2013 10:09 AM
Login Limitation After Emergency Maintenance (Aug. 25)
After the emergency maintenance on the North American/European data Worlds which was conducted from 8:30 a.m. to 9:30 a.m. on Aug. 25, to confirm the optimization of the matching server for the Duty Finder, we will be limiting the login more than usual. We will be relieving the limitation gradually as we see oversee the status.

We apologize for any inconvenience this may caues, but we would like to ask for your continued cooperation to make this a stable environment.

IT WILL BE TO YOUR BENEFIT IF YOU'RE READING THIS NOW AND NOT ABLE TO LOG IN TO WAIT AT LEAST 10 MINUTES BEFORE TRYING AGAIN. THIS IS HAPPENING TO VERIFY WHERE, WHEN, AND WHY THE SERVER IS GOING BAD. IF YOU CONTINUOUSLY TRY TO LOG IN RIGHT NOW, YOU ARE NOT HELPING.

AGAIN, IF YOU WANT TO PLAY, WAIT 10 MINUTES AND TRY AGAIN. IT IS TO YOUR BENEFIT.

[pochte]

But seriously, at this point of the game it should be done. It was nowhere near this bad in OPEN beta, when the F2P players were just getting a bite, this is just crazy. 1 maintenance ok, fine, fix the issues. Whatever. But this is the 4th time, and it's still not fixed.

[Lucroarna]

That's what this downtime is for. They're attempting to isolate the hardware issue if they are staggering logins.

This is the beginning of the end, so just calm down.

If it gets bad enough, we'll all get some sort of compensation, so just stay calm. Yelling at people when there are computer issues does not make it go any faster.

[DiceMan]

When there's 100's of thousands of people wanting to play all at once waiting ten minutes will do nothing. Its on SE to get there servers working properly before this EA started and to get them working properly while there servers are live. No amount of "Don't log in give it time bs will work" Truth hurts I know.

P.S letting SE work out the bugs is not the end of the world either they will be stable.

[Skoltnik]

People should just relax, and find something else to do in the meantime. This stuff happens, these programmers are working their asses off to make things right. Chill and carry on.

[Blackcat75]

You know if I ended up 2007th in a que... I could accept that. I would still hold SE responsible for lack of server readiness, especially with them knowing from the beta's just how heavy the traffic would be. But it is opening weekend and yeah que's are to be expected.

Not being able to even que up is just plain unacceptable. It is piss poor service, lack of foresight, lack of willingness to sink the cash needed into the infrastructure.

At this point this is getting to be complete bulls**t. And you add to the fact that the JP servers have not gone offline once that I have seen really just frags the living hell out of me. Because to me that points to the fact that it isn't a software issue but a datacenter hardware issue that must just not been important to SE because we aren't Japanese.

I am not even one to worry about regions and such but there comes a point where even the most reasonable of us have to be willing to accept that obviously there is some serious lack of concern for a certain group going on

.

[Razsca]

They should have just let the Q up for the server and reduce the amount the server would accept, would avoid all the people spamming, and the frustration of a message telling to "wait for an opening"...

[JezeT]

If they would have done any stress testing whatsoever with the NA/EU servers... If they would have added more than 6(!) EU servers...
But I guess early access is the new Phase 5...eh?

[luciferbelmont]

But seriously, at this point of the game it should be done. It was nowhere near this bad in OPEN beta, when the F2P players were just getting a bite, this is just crazy. 1 maintenance ok, fine, fix the issues. Whatever. But this is the 4th time, and it's still not fixed.

The game is done now we are looking at the SERVERs not the game to reach server stability. When you transition from closed beta to open beta, to now early access and launch servers are going to be hit with heavy traffic with us logging in at the same time. That's why they are limiting the log ins, which is smart, they'll be able to analyze when things go wrong. But it seems you just want to play and you don't want the problem fixed.

[Lilymoon]

You know if I ended up 2007th in a que... I could accept that.

Agreed... I'd rather be at the back end of a super long que then this. At least then it would be final and my spot would be set so I could go do something else while waiting. Right now it's either go do something else or mash buttons to try getting in >_>