NA PS3 Players with Collectors Edition Pre-Orders in PSN

[Bayohne]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

[beater49]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

Thanks Bayohne for reaching out to us. means a lot.

[Mezra]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

I will never doubt you guys and Sony most likely ever again. Thank you so much!

[Drayce]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

Thanks for resolving this for all. The compensation more than makes up for all of the issues.

[Heavyrock]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

I got my vouche. But something happened with me:

When I was with the Ps3 problem, I got a refund by the Sony. So I bought again the standard version to stard the Early Access. This worked fine.

Today I got my vouche and used it (I tought getting the Collectors Edition would upgrade my standard version). This not happens. Now when I choose START in the game menu, appears another menu to choose the follow sevices: "Final Fantasy XIV 1" and "Final Fantasy XIV 2". The first one has my old char whas I´m playing since the 1.0 version. The second one is empty and I suppose is the collectors edition from the Vouche.

My question: There´s a way to join those services?

Thanks

[EliteNoob]

I got my vouche. But something happened with me:

When I was with the Ps3 problem, I got a refund by the Sony. So I bought again the standard version to stard the Early Access. This worked fine.

Today I got my vouche and used it (I tought getting the Collectors Edition would upgrade my standard version). This not happens. Now when I choose START in the game menu, appears another menu to choose the follow sevices: "Final Fantasy XIV 1" and "Final Fantasy XIV 2". The first one has my old char whas I´m playing since the 1.0 version. The second one is empty and I suppose is the collectors edition from the Vouche.

My question: There´s a way to join those services?

Thanks

Yeah same here from how I'm thinking it is that one holds Standard bonus and the other hold Collectors bonus or it could just be two service accounts because we bought the game twice.... There might be a chance that regardless what we pic we'll only get the Standard bonus... Only way to tell is to wait for release

[klaud_litah]

Thank you all so much for your patience. We've been working with Sony throughout the day to expedite the issue for those users that were still affected. As you can see, the vouchers are in the process of being sent out to the users that were affected by the issue.

Once again, we deeply apologize for the inconvenience you were put through and thank you very much for your patience.

I bought my game on psn (EU) and didn't receive any message or code....when i try to log in keeps telling me to buy the game....and playstation support says that they can't do nothing...that i have to resolve it with SE

[khovel]

I bought my game on psn (EU) and didn't receive any message or code....when i try to log in keeps telling me to buy the game....and playstation support says that they can't do nothing...that i have to resolve it with SE

That doesn't sound right... but are you trying to log in with an NA account or with the EU account you bought the game with?