Greetings everyone,

We're very sorry that there is a delay, and that some users have not yet received their XrossMediaBar message with the replacement voucher code. Delivery of your replacement code will be done via the XMB and through PSN. Rest assured that Square Enix and Sony are aware of the issue along with the impacted customers and are working to deliver your voucher.

If you have questions or technical issues regarding accessing the PlayStation Network or the XMB message please contact Sony support.