I didn't think a company could do even something like that. I'm surprised that the company did this to you. What you should do is call Digital River back Monday and tell the person on the phone that you wish to talk to their manager of the company. Telling them what happened and that you paid for it back on June 25th and were ensured a copy only to be denied. I'm pretty sure they will give you a discount or something. A company that does this is very bad business and if anything tell them you actually have the right to contact the BBB(Better Business Bureau) due to what they have done to you it can result bad things XD