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  1. 08-24-2013 02:25 AM #1
    LukeMartins
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    Luke Starfallen
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    Behemoth
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    Marauder Lv 15

    Cant find live support chat or the 1-800 numbers

    Hi there! Does anyone know the 1-800 number or the live support chat link so i can reset my account secret question and answer? I know, its dumb but i lost it and I cant reset my password!
    Thanks
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  2. 08-24-2013 02:27 AM #2
    seraseth
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    Velikayl Minx
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    Ultros
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    Dancer Lv 90
    They don't have an 800 number, but this is the NA number

    1-858-790-7529
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  3. 08-24-2013 02:30 AM #3
    LukeMartins
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    Luke Starfallen
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    Marauder Lv 15
    Thats the problem, im from Brazil. Cant call this number using skype.
    Damn you SQEX! haha
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  4. 08-24-2013 02:33 AM #4
    seraseth
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    Velikayl Minx
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    Ultros
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    Dancer Lv 90
    Can try this

    https://support.na.square-enix.com/c...hp?id=902&la=1

    after you fill that in, next page should give choice between email and live chat (don't take email, it's useless)
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  5. 08-24-2013 02:34 AM #5
    LukeMartins
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    Luke Starfallen
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    I tried, they wont take me to live chat! Email is useless, i know.
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  6. 08-24-2013 02:40 AM #6
    Envision
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    Mazo Khilo
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    Quote Originally Posted by LukeMartins View Post
    I tried, they wont take me to live chat! Email is useless, i know.
    When you say they wont take you, do you mean you've tried the live chat and have been unsuccesful? Or you were never shown the option to get into a live chat session?
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  7. 08-24-2013 02:44 AM #7
    seraseth
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    Velikayl Minx
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    Dancer Lv 90
    Being a password issue, might require being on the phone.
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  8. 08-24-2013 02:51 AM #8
    LukeMartins
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    Luke Starfallen
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    Quote Originally Posted by Envision View Post
    When you say they wont take you, do you mean you've tried the live chat and have been unsuccesful? Or you were never shown the option to get into a live chat session?
    Couldnt contact the live chat til now, dont know if they'll do.
    Im guessing that they wont cos its a password issue.
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