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  1. #1
    Player
    killergerms's Avatar
    Join Date
    Aug 2013
    Posts
    116
    Character
    Dark Killer
    World
    Gilgamesh
    Main Class
    Lancer Lv 50
    i know i keep getting the EU 20 digit code. I should be getting NA since i live in america and my account is american. then why am i getting an EU code makes no sense!
    (0)

  2. #2
    Player
    CoffinDude's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Sir Mud
    World
    Behemoth
    Main Class
    Arcanist Lv 11
    Quote Originally Posted by killergerms View Post
    i know i keep getting the EU 20 digit code. I should be getting NA since i live in america and my account is american. then why am i getting an EU code makes no sense!
    How do you get the code several times? I couldn't request it more than once.
    (0)

  3. #3
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by CoffinDude View Post
    How do you get the code several times? I couldn't request it more than once.
    I just re-enter the 18 digit code on the pre-order page and it spits out the same EU code again.
    (1)

  4. #4
    Player
    CoffinDude's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Sir Mud
    World
    Behemoth
    Main Class
    Arcanist Lv 11
    Quote Originally Posted by seraseth View Post
    I just re-enter the 18 digit code on the pre-order page and it spits out the same EU code again.
    You people don't get Error 2 or 3? I keep getting those.
    (0)

  5. #5
    Player
    seraseth's Avatar
    Join Date
    Aug 2013
    Posts
    442
    Character
    Velikayl Minx
    World
    Ultros
    Main Class
    Dancer Lv 90
    Quote Originally Posted by CoffinDude View Post
    You people don't get Error 2 or 3? I keep getting those.
    Nope, stopped getting error 3 early yesterday.


    edit: a lot of ppl have said that filling out the profile (name, country, language, etc) helps, not sure if that's what fixed it for me or not, but I did fill it out
    (0)
    Last edited by seraseth; 08-23-2013 at 09:38 AM.

  6. #6
    Player
    norhn9145's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Norhn Almighty
    World
    Aegis
    Main Class
    Archer Lv 7
    Quote Originally Posted by CoffinDude View Post
    You people don't get Error 2 or 3? I keep getting those.
    I DO still getting that Error 2 from the very first day i got my EA code.... wrote an issue msg to support center right after that issue happened few moments ago, and only received the auto reply msg that they already received my issue letter, now .....well is weekend, what else can I DO.

    After they reach my problem, the launch day probably begins, well, I really wanna call then by phone, only question is ..... i dont live in US orz
    (0)

  7. #7
    Player
    Dyssyd's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    88
    Character
    Xion Wraithaven
    World
    Behemoth
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by seraseth View Post
    I just re-enter the 18 digit code on the pre-order page and it spits out the same EU code again.
    Same. Up to 19 emails of the same EU code now.

    This is some terribly worthless customer support.

    Quote Originally Posted by killergerms View Post
    yeah im on hold right now with the support center i doubt they will talk to me....They should be able to give us new NA codes so we can play EA thats all we care about
    I hope you get some sort of real response. Mention this thread while you're at it, so they can see that it's not just one or two people having the same stupid issue.
    (0)