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  1. #21
    Player
    OrionInerghem's Avatar
    Join Date
    Aug 2012
    Location
    Ul'dah
    Posts
    252
    Character
    Aldebaron Phoenix
    World
    Hyperion
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by Bensmack View Post
    OP - at least you have a tracking number and you received notification that it shipped or "will" ship. I purchased my CE for pc on the squeenix site the day they became available and have yet to receive a shipping notification, nor have they charged my account for the purchase. They authorized the payment when I preordered but it dropped off a few days later, as expected.

    If I don't receive a shipment notification before monday I'm going to be screaming in someones ear at Digital River!
    I wouldn't wait.. that's not normal..

    They charged my account 2 days ago and sent the email then, and I also ordered that day. 1 PC CE, and 1 PS3 CE, in seperate orders and both are on the way..
    Just wanted to let you know, the quicker you can figure it out the better XD GL

    The shipping thing I wouldn't be too worried about, but the not charging your account, that doesn't sound right.
    (1)

  2. #22
    Player
    Bathroombard's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Ashuram Dotharl
    World
    Balmung
    Main Class
    Dark Knight Lv 70
    I checked the tracking number in my email through the website provided on the first page here and my CE is being tracked, and is enroute to be delivered between the 26th and the 28th.

    So obviously Digital River isn't providing false information. That's a sensationalist title being used to grab attention. They're a pretty shoddy company, yes. But it looks like stuff is going through.

    Maybe wait another day, and if nothing shows up, then try and contact them directly.
    (4)

  3. 08-23-2013 08:15 AM

  4. #23
    Player
    Rawrcakes's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Rawrcakes Fafawa
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 35
    Mine shipped a few days ago from Digital River via UPS...so maybe something in your order got messed up?
    (0)

  5. #24
    Player
    Amaterasu89's Avatar
    Join Date
    Aug 2013
    Posts
    29
    Character
    Satsubuya Stormrage
    World
    Gilgamesh
    Main Class
    Gunbreaker Lv 90
    At least your's have shipped! Still waiting on that ship e-mail.
    Physical CE
    (In Canada)
    (0)
    Last edited by Amaterasu89; 08-23-2013 at 08:20 AM.

  6. #25
    Player
    OrionInerghem's Avatar
    Join Date
    Aug 2012
    Location
    Ul'dah
    Posts
    252
    Character
    Aldebaron Phoenix
    World
    Hyperion
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by ispano View Post
    You mean PC Digital CE, right? Because Physical PC CE has been sold out for over a month.
    They ran an authorization in May when I ordered, then the money was returned to my account. They didn't actually charge anyone until this week!! Make sure you have the funds in the account they authorized everyone XD
    (0)

  7. #26
    Player
    Xarah's Avatar
    Join Date
    Aug 2013
    Posts
    4
    Character
    Xarah Sciath
    World
    Diabolos
    Main Class
    Gladiator Lv 50
    Tracking numbers are generated when the shipping label is printed, not when the box lands on the truck. They're preparing thousands of preorders that need to be shipped out in a very short period of time. A tracking number being available so early simply means that they're getting prepared.
    (6)

  8. #27
    Player
    ispano's Avatar
    Join Date
    Oct 2011
    Posts
    2,753
    Character
    Melfina Amastacia
    World
    Excalibur
    Main Class
    Lancer Lv 60
    Quote Originally Posted by OrionInerghem View Post
    They ran an authorization in May when I ordered, then the money was returned to my account. They didn't actually charge anyone until this week!! Make sure you have the funds in the account they authorized everyone XD
    I noticed my error after posting and have since deleted the post. I know how the pre-auth works.
    (0)

  9. #28
    Player
    Orophin's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    3,446
    Character
    Orophin Calmcacil
    World
    Excalibur
    Main Class
    Gladiator Lv 50
    USPS is slow to update tracking numbers, if they do at all. I've had plenty of USPS shipments come in and the tracking number didn't get updated until it actually arrived.

    If you don't receive your copy upon the estimated date that's when you should call and complain.
    (0)

  10. #29
    Player
    LykanLunatik's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    11
    Character
    Holdvilag Eso
    World
    Excalibur
    Main Class
    Machinist Lv 60
    Tracking information can usually take anywhere from 24-48 hrs to update once the label has been created.

    Patience.
    (4)

  11. #30
    Player Riv's Avatar
    Join Date
    Mar 2011
    Location
    Ul'Dah
    Posts
    1,107
    Character
    N'aivir Alexaire
    World
    Hyperion
    Main Class
    Lancer Lv 70
    My tracking number is working through the Newgistics site, coming from somewhere in Indiana and scheduled to be here the 27th or 28th. My question is how did you guys even find out who the shipper was? There's no mention of that in the email I received from Digital River. There was a space for a tracking URL but there was no URL listed there lol. The only mention of shipping or tracking was the tracking number itself.
    (0)

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