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  1. #21
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Well they said all you have to do is make sure you are properly logged into the social site and re-redeem your 18 digit code and it will generate a new NA 20 digit code. But I'm sure you all did that already.

    As a side note, thats how I got a proper NA code.
    (0)

  2. #22
    Player
    Shinmen's Avatar
    Join Date
    Aug 2013
    Posts
    35
    Character
    Shinmen Takezo
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    I tried every method that has been on the forums for a at-least 10x. To no avail have I had any luck :[
    (0)

  3. #23
    Player
    Nali's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    23
    Character
    Nali Kurashi
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    I think my problem is that every time I go back to the preorder.na page, it resets my account to show a UK flag :/ I can change it all I want, but as soon as I go back to enter my pre-order code, it just changes it back.... it just keeps giving me an EU code ._.
    (1)

  4. #24
    Player
    Scoogs's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Paranoid Android
    World
    Ultros
    Main Class
    Thaumaturge Lv 17
    Quote Originally Posted by Calastir View Post
    Well they said all you have to do is make sure you are properly logged into the social site and re-redeem your 18 digit code and it will generate a new NA 20 digit code. But I'm sure you all did that already.

    As a side note, thats how I got a proper NA code.
    Did you do this after you had mistakenly received an EU code?
    (0)

  5. #25
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by Nali View Post
    I think my problem is that every time I go back to the preorder.na page, it resets my account to show a UK flag :/ I can change it all I want, but as soon as I go back to enter my pre-order code, it just changes it back.... it just keeps giving me an EU code ._.
    Might be the problem. On the preorder page if you push the arrow next to your picture and hover over the links they should be pointing to na.square-enix.com and not eu.square-enix.com. You may have to log out and back a couple times to get it "right."

    I know the key reissue does work because I did it personally. *shrug* might be other issues at work.
    (0)

  6. #26
    Player
    Calastir's Avatar
    Join Date
    Aug 2013
    Posts
    113
    Character
    Calast'ir Ravendark
    World
    Balmung
    Main Class
    Gladiator Lv 20
    Quote Originally Posted by Scoogs View Post
    Did you do this after you had mistakenly received an EU code?
    Yes I did.
    (0)

  7. #27
    Player
    darktimelordx's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Dark Timelordx
    World
    Balmung
    Main Class
    Rogue Lv 50
    I'm close to just giving up and accepting the fact that square enix pretty much screwed us all over.... I'm honestly worried how bad we will get screwed during official release... Will they deny us our collector edition in game items next? wouldn't be surprised if they did
    (1)

  8. #28
    Player
    Mitchell's Avatar
    Join Date
    Oct 2011
    Posts
    8
    Character
    Ahren Skyheight
    World
    Tonberry
    Main Class
    Marauder Lv 20
    I have an NA code but I actually need a EU one. I'm on PC too. Will be willing to trade since SE support have yet to reply to a ticket I created two days ago. PM me if interested.
    (0)

  9. #29
    Player
    Nali's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    23
    Character
    Nali Kurashi
    World
    Excalibur
    Main Class
    Arcanist Lv 60
    Quote Originally Posted by Mitchell View Post
    I have an NA code but I actually need a EU one. I'm on PC too. Will be willing to trade since SE support have yet to reply to a ticket I created two days ago. PM me if interested.
    Trade with me please :< I respond here because I can't find the PMs on these damned forums
    (0)

  10. #30
    Player
    Shinmen's Avatar
    Join Date
    Aug 2013
    Posts
    35
    Character
    Shinmen Takezo
    World
    Hyperion
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by Mitchell View Post
    I have an NA code but I actually need a EU one. I'm on PC too. Will be willing to trade since SE support have yet to reply to a ticket I created two days ago. PM me if interested.
    Don't think we can PM
    (1)

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