FINAL FANTASY XIV: A Realm Reborn Purchase Questions

[Dgsoil]

You will receive the pre-order items, but the registration code for the Windows collector's edition cannot be used with a pre-existing Windows service account. To receive the in game items for the collector's edition, please use the digital upgrade.

I know it isn't your fault Hvinire, but seriously, does a fucking monkey decide this stuff for you guys? It just baffles me how SE can just continue to try to ream it's fans at every turn. Not everyone wants to have to buy a PS3 CE just to link it to their fucking windows account, it's just horrible planning to make it work this way. Fire that monkey and at least hire one with a tuxedo and a basic understanding of empathy for your customers so we don't get hosed every time please.

[Kaizlu]

I know it isn't your fault Hvinire, but seriously, does a fucking monkey decide this stuff for you guys? It just baffles me how SE can just continue to try to ream it's fans at every turn. Not everyone wants to have to buy a PS3 CE just to link it to their fucking windows account, it's just horrible planning to make it work this way. Fire that monkey and at least hire one with a tuxedo and a basic understanding of empathy for your customers so we don't get hosed every time please.

I'm seriously pissed right now, I knew it was weird that this specific scenario wasn't addressed before but damn it it's so stupid. I would gladly give up any codes from the PC CE of ARR to get the digital items on my existing legacy account but oh noes SE has to mess up SOMETHING.

Great, so if I don't have a PS3 but want the physical items + digital ones from the CE I have to pay $100. Can't be SE without making a big mistake.

[Rizon]

I know it isn't your fault Hvinire, but seriously, does a fucking monkey decide this stuff for you guys? It just baffles me how SE can just continue to try to ream it's fans at every turn. Not everyone wants to have to buy a PS3 CE just to link it to their fucking windows account, it's just horrible planning to make it work this way. Fire that monkey and at least hire one with a tuxedo and a basic understanding of empathy for your customers so we don't get hosed every time please.

I am sorry but I do not understand your complaint. I am going to assume that you did not purchase the CE for ver 1.0. If that is the case then purchase the digital upgrade as Hvinire recommends and receive digital items for your existing account. Then pre order the standard PS3 edition and link it to your current account if you do not want the physical items. The digital items will be available on either the PC or PS3. If you are looking for the physical items then do what I did. Order the PS3 CE and link it to your current account. In this case you will get the PC version for free, provided you have a ver 1.0 game registered, and only pay for the PS3. Again the digital Items will be available for both versions. You were going to have to buy the PS3 version anyways like all of us. How you do it depends on how much you want and how much you are willing to pay. In either case SE is not trying to rip us off. The pricing for the digital upgrade for the PC is just the difference between the cost of the old standard version and the CE. SE did not have to offer it to us.

[Kaizlu]

I am sorry but I do not understand your complaint. I am going to assume that you did not purchase the CE for ver 1.0. If that is the case then purchase the digital upgrade as Hvinire recommends and receive digital items for your existing account. Then pre order the standard PS3 edition and link it to your current account if you do not want the physical items. The digital items will be available on either the PC or PS3. If you are looking for the physical items then do what I did. Order the PS3 CE and link it to your current account. In this case you will get the PC version for free, provided you have a ver 1.0 game registered, and only pay for the PS3. Again the digital Items will be available for both versions. You were going to have to buy the PS3 version anyways like all of us. How you do it depends on how much you want and how much you are willing to pay. In either case SE is not trying to rip us off. The pricing for the digital upgrade for the PC is just the difference between the cost of the old standard version and the CE. SE did not have to offer it to us.

Because someone who has a 1.0 (normal) account but doesn't have a PS3 will have to make a double purchase (CE + digital upgrade) compared to 1.0 CE or PS3 users. I'm sure most of us would be glad to trade-in all of the codes that come with the new CE for the digital upgrade + pre-order bonuses.

[Rizon]

Because someone who has a 1.0 (normal) account but doesn't have a PS3 will have to make a double purchase (CE + digital upgrade) compared to 1.0 CE or PS3 users. I'm sure most of us would be glad to trade-in all of the codes that come with the new CE for the digital upgrade + pre-order bonuses.

I see. What you are concerned about is missing out on the on the Moogle hat and the pet plus early access. All the other digital items are included with the digital upgrade. As I am sure uou are aware you were never going to get the physical items without ordering the new CE. The early access is a big thing, for 7 days, between Open Beta and the official launch. That is a decision SE made unaware of how vital those 7 days are. I am sure that they are not trying to rip us off though.

[Dgsoil]

I am sorry but I do not understand your complaint. I am going to assume that you did not purchase the CE for ver 1.0. If that is the case then purchase the digital upgrade as Hvinire recommends and receive digital items for your existing account. Then pre order the standard PS3 edition and link it to your current account if you do not want the physical items. The digital items will be available on either the PC or PS3. If you are looking for the physical items then do what I did. Order the PS3 CE and link it to your current account. In this case you will get the PC version for free, provided you have a ver 1.0 game registered, and only pay for the PS3. Again the digital Items will be available for both versions. You were going to have to buy the PS3 version anyways like all of us. How you do it depends on how much you want and how much you are willing to pay. In either case SE is not trying to rip us off. The pricing for the digital upgrade for the PC is just the difference between the cost of the old standard version and the CE. SE did not have to offer it to us.

Did not say SE is ripping us off. I said they are making us jump through unnecessary hurdles for something that is very simple. Some people, myself included, have no interest whatsoever in buying a PS3 copy of the game just to get bonuses, but I was willing to buy the PC CE.

Yes I can just get the digital upgrade, and yes I can just pre-order the PC edition for pre-order bonuses (unless they somehow screw that up for already existing accounts not being able to tie pre-order bonuses too), and yes I could just buy a PS3 CE and get them all. Or they could have simplified it, let me (and countless others who don't keep up with the news and are going to buy PC CE and then throw a shitstorm of rage SE's way when the game launches cause they can't connect it to their account for the items) just use the PC CE edition registration code to activate the digital "upgrade" for said accounts somehow.

It's not about the price, it's not about the items, it's just wondering why SE has decided on a completely pointless hurdle jumping run for customers it should just be happy to get at this point. They really should be doing everything they can to ease and simplify things on the customer support side, not make it worse.

And as for having to buy the PS3 version like all of us part, no, I will not. It is not a requirement to own a PS3 version of this game to play it, and I have already found my loophole into how I will sort this all out on my side. Though I won't be publicly displaying said method so as not to somehow screw myself, I will get my PC CE Edition and I will get everything without the need to ever touch a PS3 or having to lose an extra $20. The point was, it's just a plain stupid decision on SE's part. I was already going to re-buy a game I already own just to help support them, I could have just done without the unnecessary extra steps. When it comes down to it, smart businesses make things easier for their customers as much as possible because the average person isn't quite as intelligent as they think they are (myself included I am sure.)

[Rizon]

Did not say SE is ripping us off. I said they are making us jump through unnecessary hurdles for something that is very simple. Some people, myself included, have no interest whatsoever in buying a PS3 copy of the game just to get bonuses, but I was willing to buy the PC CE.

Yes I can just get the digital upgrade, and yes I can just pre-order the PC edition for pre-order bonuses (unless they somehow screw that up for already existing accounts not being able to tie pre-order bonuses too), and yes I could just buy a PS3 CE and get them all. Or they could have simplified it, let me (and countless others who don't keep up with the news and are going to buy PC CE and then throw a shitstorm of rage SE's way when the game launches cause they can't connect it to their account for the items) just use the PC CE edition registration code to activate the digital "upgrade" for said accounts somehow.

It's not about the price, it's not about the items, it's just wondering why SE has decided on a completely pointless hurdle jumping run for customers it should just be happy to get at this point. They really should be doing everything they can to ease and simplify things on the customer support side, not make it worse.

And as for having to buy the PS3 version like all of us part, no, I will not. It is not a requirement to own a PS3 version of this game to play it, and I have already found my loophole into how I will sort this all out on my side. Though I won't be publicly displaying said method so as not to somehow screw myself, I will get my PC CE Edition and I will get everything without the need to ever touch a PS3 or having to lose an extra $20. The point was, it's just a plain stupid decision on SE's part. I was already going to re-buy a game I already own just to help support them, I could have just done without the unnecessary extra steps. When it comes down to it, smart businesses make things easier for their customers as much as possible because the average person isn't quite as intelligent as they think they are (myself included I am sure.)

DGSoil I apologize if I misunderstood your problem. As I see it now you purchased the standard edition for ver 1.0. What you wanted to do is be able to get the physical items as well as the digital items for your current account for the PC only. Do I understand it properly now?

[Dgsoil]

DGSoil I apologize if I misunderstood your problem. As I see it now you purchased the standard edition for ver 1.0. What you wanted to do is be able to get the physical items as well as the digital items for your current account for the PC only. Do I understand it properly now?

Sort of, I am going to get them, it wasn't an issue of getting them though. It's the issue of why SE has to make the process so complicated. It seems like instead of giving us all these extra steps, for example, maybe the PC CE Code could automatically activate the same upgrade to CE on your account for the items, without having to pay the extra money.

Basically I think they should re-examine the whole process behind it and decide if it is a good move or not to basically say anyone who bought 1.0 on PC should avoid spending money on the PC CE because you can't use those codes. I guarantee you, someone isn't going to have read that you can't upgrade your account with that code and then bitch at SE customer support day 1.