Like I said I dont care to argue about the intention because I know it was a reward to the staying players (however also to bring in more players cause they need money).
I would have very little issue with legacy if they had said alright we got a sweet deal for you get 90 days from here to here, thanks for playing.
Instead they said from here to ee.... abou.....t there.. over there somewhere, you can learn when beta starts later.
Finding when beta begins is easy - and no player should expect that the deal is no longer available had have to assume to go looking for "updated requirements put somewhere on the forums" - if a well maintained website is running their information visible should be updated (otherwise it is not well maintained - which is unprofessional specially as a business).
I say players dont give a shit because no one cares they where misleading all defending by saying things that arent fair.
It is not fair to expect someone to ASSUME a deal has additional requirements and HAVE to go look for them their self. It is only logical to understand that a player will go "oh ok, when beta starts - when is that, oh alright I found that out I am good to go! awesome!"
@Agoven - I meant some people will be paying for a third month dependent on how recently they joined - some people will be at exactly 90 days paid (is what i meant). Also to keep in mind some people activated their account exactly 90 days and then quit to wait for ARR - that doesnt really follow the "loyal fan intention" a lot of people like to quote
Last edited by Shougun; 09-13-2012 at 03:12 AM.
i they paied for 3 month without playing it can be considered as a gift too .
I am just merely stating the situation is of people thinking they are entitled to things they "THINK" they deserve. Ultimately, it's a company's responsibility to make things as clear as possible. The burden of understanding falls on the user. It is also the USERS responsibility to educate oneself and figuring out what the deal is before jumping headlong into things and making assumptions.
What's that saying...When you ASSUME you...yeah. I think we all know this one.
We humans do things based on education or based on impulse. We deduce things to reasoning...or we don't think and act on the fly there are consequences to it all positive or negative. Life isn't perfect. If it were we would have a perfect Final Fantasy.
There is also a standard level of communication that was not maintained in this situation. It seems so small but it is so important - the campaign page was never ever updated to reflect new information on the campaign.
Saying "education . . ., . . .mix in assuming,, . . hilarious spelling of assume" doesn't constitute "the players are noobs for not reading something they shouldn't figured existed". Yes people need to learn themselves - however people also need to teach and inform appropriately it is a two way street where both responsibilities overlap. However in business it is your job to remove that overlap, making the consumers life hard is poor business choice - I.E. you get your shit together and you present it uniformly not in a disheveled mess that crosses multiple times.
Last edited by Shougun; 09-13-2012 at 03:36 AM.
There is no such thing as "perfect" communication...and no matter what there will be misunderstandings. People read the same things differently...otherwise we'd all be robots.
When we adhere to a contract we read the fine print (some do at least [I know the majority of you don't...otherwise we wouldn't be in the housing crisis we are in.]) It is never in one neat short tidy spot. It is almost always riddled with "copy," "legal jargon," "big words"
When we remove ourselves from being human and no longer speaking on a one on one basis of understanding we get "this (whatever this is)."
That is why "Customer Service" exists. It is why when we don't understand we find reason to...it is humanity.
I respond to these threads because, frankly, I'm sick of the state of HYPER Entitlement that is prevalent in today's society.
I guess that's what we're being taught in society these days. People make it like they didn't have a choice, or they couldn't have made an informed decision before jumping in. And blaming others rather then taking responsibility.
We all live and work around these ideals. I know someone will respond with why settle?! My answer...Because it's not always about you...
Last edited by Agoven; 09-13-2012 at 04:31 AM.
I think a common misconception is that the entitlment and such problems is a recent thing "wrong with society" - "this day everything is going to hell, I remember when I was growing up" ... Most of the time its just rose colored glasses speaking.
We've always had these issues the only difference is we have a larger population.
Now back onto SE, everything you said defintely has its place.
However I dont know how you can honestly suggest that reading the fine print when none exists means you should have to google and post and interview customer service. No fine print -should- mean exactly what the page then says. The page says before start of beta. That isnt something you can misinterpret.
And there was no minsunderstanding reading the main page - no one was like "Dur.. I dont get it, before beta?" the only thing a normal and logical human should worry is when beta starts (after servers close).
End of logic, anything beyond that is unreasonable expectation upon the user base (hence why I called it underhanded a few posts back). Definitely the information is out there, but it is silly to expect that every single thing someone does they are going to research.
We'd never get anything done because everyone would be learning everything already learned. You cant learn it all - so you rely on people to give you a proper shake. We have legal battles over this - and they are won usually by the user (so in general there is an idea of failed communication - im not making this shit up lol). That is why most companies are very explicit. Of course Legacy isnt a contract so its not really a sueable matter, but the context of properly delivering information is still important.
SE is not shaking properly by leaving an outdated page front and center, as there is important new information that needs to be added to it but hasnt. Even though this issue has been talked about many times.
Last edited by Shougun; 09-13-2012 at 04:47 AM.
I believe the intention of the legacy campaign had nothing to o with rewarding loyal players. It is my belief it was to keep people paying for the game, by giving them an incentive. I also believe people looking for a deal should not have to do a lot of research before it starts (though it is quite helpful).
Now I have to hurry and log off before maintenance starts.
ME
PS: I am a legacy member. Yay me.
I don't know but when I stop playing an MMO I always keep an eye out for patch notes and updates to see how the game is doing... like FFXI and WoW I don't play them anymore but I like to know how they are progressing~ Even if I had stopped playing a game does not mean I don't view the website every now and then and they could have caught the cut off date o.o/ again if people missed it it is there fault Starlords post showed the cut off date AND THE EXTENSION... ffs they had an extension... I don't understand why we are still arguing this is freaking pointless... as starlord said its like beating a dead freaking horse which feels like what I'm doing all the time in these damn forums o.o/
either way I give up
I'm a legacy member because I played the game from December on payed for each month~ I have no regret paying "10 dollars" a month for FFXIV throughout those months I still had fun... sucks for the ppl who left and missed out =3
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"Thy life is a river to bear rapture and sorrow
To listen to suffer to entrust until tomorrow
In one fleeting moment, from the land doth life flow
Yet in one fleeting moment for the new leaf doth grow"
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