They are blatantly giving us the runaround.

Here is a copy-past of a GM response to my problem:
" As GMs are unable to assist with technical or in-game issues, we can only suggest submitting a Bug Report directly to our development team "

Yet, you NEED to be in-game to call a GM. I mean, that is what they are there for, to assist when you get stuck IN-GAME and such.

All i asked for was for my character to be jailed, and maybe I'd be able to log into it from there. A previous GM claimed that they are unable to do this for characters that are not logged in. But this conversation took place after right after my other character was jailed while I was offline. I logged out in Uldah. I log in to jail. I ask GM to do the same for my other char. And he said characters not logged in can't be moved.

1/10 rating for support.