BALMUNG SERVER GARUDA INSTANCE

[Foxichi]

yes. People can still go in. It's been buggy as hell for the past few days. On some parties, before we got stuck, we would crash/r0 as many as 3 out of 10 fights.
The 8 of us who got locked out were in a PT the day before it happened. We almost called the PT off, because we were having a hard time not DCing or crashing or having something on the server go wrong in the instance.

I've been watching the area for awhile, only like one party goes there now. As my alt, of course.

[madbadger00]

bumping to top se still has done nothing

[Azzi]

Hey guys, I feel really bad this has happened to you. This sort of thing does not give the rest of us much confidence in SE and their support system, if fact it's discusting they seem to have done so little about it.

This is a message to SE; I implore you to help resolve this situation, or at least give these people a valid indication as to the problem and if and when it will be resolved. Thank you.

[madbadger00]

thank you for your support azzi

[madbadger00]

this is now a hot thread.... PLEASE WAKE UP SE .......... any GM wana respond on our thread yo??

[Foxichi]

Needs answers on the situation, still can't log onto this character.

[Pietro]

I don't understand why wont they help us, I'm losing my patience with every passing day.

~bump

[Foxichi]

I believe it'll be fixed soon, I just hope it'll be sooner tonight or tomorrow, I don't see any d/c's in Balmung as much today. Garuda's haven't had an issues, so we'll see. Of course...this is on my alt character..

[The_Crow]

daily Bump~

[Pritz]

They are blatantly giving us the runaround.

Here is a copy-past of a GM response to my problem:
" As GMs are unable to assist with technical or in-game issues, we can only suggest submitting a Bug Report directly to our development team "

Yet, you NEED to be in-game to call a GM. I mean, that is what they are there for, to assist when you get stuck IN-GAME and such.

All i asked for was for my character to be jailed, and maybe I'd be able to log into it from there. A previous GM claimed that they are unable to do this for characters that are not logged in. But this conversation took place after right after my other character was jailed while I was offline. I logged out in Uldah. I log in to jail. I ask GM to do the same for my other char. And he said characters not logged in can't be moved.

1/10 rating for support.