BALMUNG SERVER GARUDA INSTANCE

[HiirNoivl]

Eddie! Nooooo! ; ; D= You guys are too nice of people to be trapped like this and right before ARR too. I feel so bad for you!

[The_Crow]

time to call my homies in Al-Qaeda...!!

[Foxichi]

Might as well put my words in this mess, it's been almost a day and this hasn't been addressed, I would love for something to show up by now.

[The_Crow]

[The_Crow]

how Final Fantasy XIV 2.0 will look on my screen
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[Pritz]

This is the only thing I have managed to get out of anyone. No response from support center. And last night had a "conversation" with a GM who basically copy-paste responded almost the same thing to anything I said.

http://s1244.beta.photobucket.com/us...ibrary/?sort=2

[madbadger00]

same generic response today via email, as usual no real information has been passed on to me just the old genereic response of "our engineers are working on the issue"

[madbadger00]

Dear Customer,

Thank you for contacting the Square Enix Support Centre.


We are really sorry that the Garuda server is still not accessible.

We can assure you that our engineers are working hard on the problem in order to resolve the issue as quickly as possible, despite there not being any official messages regarding the error.

We apologise sincerely for any inconvenience caused.


Kind regards,

The Square Enix Support Centre team

Thank you again for contacting us and for your interest in Square Enix products!
More help and information is available at the Square Enix Support Centre website.
http://support.eu.square-enix.com/

[ShepardG]

The Garuda server????

Wtf? Do they mean the instance, or are they really so out of touch as to believe there is a Garuda server. ...?

Guys take this situation to the media. Let kotaku, pc gamer, MMO gamer, hell, let all the web/magazine outlets know. SE's in a really precarious time right now, and any bad press could be hazardous, but losing your entire character is un-aceptable. Apparently the only way their gonna start paying attention is if everyone who isn't giving them their money gets informed of their shoddy customer service. Same thing happened with pandemonium warden in FFXI. Once it got reported that a single boss was fought for over 24hrs they started to pay attention quick as shit. It's a damn shame but I wont let a game I care about be handled this way.

Hell especially not after getting garudas green ass on farm status!

[Foxichi]

So silly, just keep making threads about it and post it all over the site. It's bound to get attention.