Quote Originally Posted by Majidah View Post
Hello.
I'm writing this because a friend from my LS is unable to log in on his character.
This happened after the market wards from Balmung crashed with him inside of them.

It seems other people are able to log in with his account, but that he is unable to.

He contacted SE's support and all they could tell him was to reset his network, redownloaded the game, prayed to Dionysus the god of hard-parties.

He's very chill about the whole issue, but I'm outraged.
Not just because it happened to him, but because another member from our linkshell suffered a power outage and had the exact same thing happened to him.

He ended up deleting his character and creating a new one.

If something like that were to happen to my two year old character I'd rage quit.

Bottom line.
They are long term paying customers who've stood for this game in its worse. Its outrageous SE won't offer them a fix to these problems.
And what's even worse: anyone could be next. You could be next.
What I dont understand, with what information you provided, is that if others could log in with his account why didnt they move his character out of the wards and then log out. Then he could have at least made the attempt to log in. Seems a bit silly to delete your character.. you can actually live if you dont play for two weeks... and the game isnt that much a month that it will break you if you dont "use" some of that time.

I pay for two accounts, one of which belongs to my seven year old son. You think that account gets used every waking moment? No.. and it doesnt have to, because there is more to life than ffxiv, believe it or not.

Yeah, I would be frustrated too if this happened to me or my sons character. In fact I would be furious, however, with most things if you are patient and use wisdom you will see they often work out for the best. Deleting your character wasnt using wisdom.