There are free games with larger and more frequent patch content

[Reimmi]

Go and play something else then? Nobody is bound to playing Final Fantasy XIV forever and there's plenty of other live service/MMO titles that'll meet your desires. I can't say I'm a fan of how Square Enix communicate everything, but it's clear they've got a primary target audience in mind and a lot of forum complainers seemingly aren't in that group.

yes lets dismiss valid criticism
I don't know why people can't ask for more from the 2nd biggest mmo on the market...

[Menriq]

yes lets dismiss valid criticism
I don't know why people can't ask for more from the 2nd biggest mmo on the market...

I don't think it's so much dismissing as most companies primary concern is the bottom line. If people complain, but still stick around, what would make the company change what they are doing? People leaving in droves is what will drive changes.

[Nebelheim]

I don't think it's so much dismissing as most companies primary concern is the bottom line. If people complain, but still stick around, what would make the company change what they are doing? People leaving in droves is what will drive changes.

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

[Menriq]

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

I don't disagree, just saying that is how things seem to work.

[Nebelheim]

I don't disagree, just saying that is how things seem to work.

A lot of companies now do seem to operate that way which is a weird way for a company to want to operate.

[KitaiAryik]

A lot of companies now do seem to operate that way which is a weird way for a company to want to operate.

and thats the reality sadly. these large companies aren't our friend. much as may not like it, don't need to look much farther than the whole Shadowlands debacle from WoW. players had been complaining about things for years and it took a mass exodus on top of lawsuits from the state before changing things up REEEEEAL quick. valid criticisms of a game are a good thing but sadly its slow going even at the best of times for changes to happen if at all. with mass unsubs like in SL, and see how fast they'll change it up when their bottom line gets hit. unfortunately money talks.

[RaideDuku]

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

C-suite aren't exactly known for caring for long term issues. Only short term profit. If people are complaining, but are sticking around, they're still getting their money. Why would they care? But if the subscription numbers become gutted, that's an immediate problem, and they might have to actually extract their heads from their asses...at least enough to stop hemorrhaging subs. Welcome to modern capitalism.

[ovIm]

C-suite aren't exactly known for caring for long term issues. Only short term profit. If people are complaining, but are sticking around, they're still getting their money. Why would they care? But if the subscription numbers become gutted, that's an immediate problem, and they might have to actually extract their heads from their asses...at least enough to stop hemorrhaging subs. Welcome to modern capitalism.

If they even want to try to fix it. Instead, they could just be putting everything into maintenance mode to further reduce costs, squeeze the lemon for its last few drops while moving to a new pasture themselves.

[RaideDuku]

If they even want to try to fix it. Instead, they could just be putting everything into maintenance mode to further reduce costs, squeeze the lemon for its last few drops while moving to a new pasture themselves.

See? This guy gets it. Although Final Fantasy XIV is the thing keeping the company afloat despite all their bad decisions, and I think even the C-suite there knows it. How will they fund their next trend-following get-rich-quick boondoggle if they don't have their trusty piggy bank making money to fund them?