Dude I'm with you on this one. It's insane to be so entitled that people think the developers have to do this. Sometimes you win, sometimes you lose. Not everything is going to be amazing all the time and you don't deserve compensation for not getting a 10/10 story/game. Yoshi-P has literally stated that the goal behind 7.0 is to set up FFXIV for the next decade of the games lifespan (assuming it continues to be popular for that long).
I think they've done an amazing job overall. People are acting like this was WoW shadowlands level of bad or something. Please, give it, and give yourselves some rest.