Tl;dr malding that it's perfectly reasonable to devalue the opinions of people who don't actually play the content that's in the game.
I play like maybe one game of chess a year. I know some of the lingo but don't have more than 3 moves of opening theory memorized and often miss key strategic ideas and even simple tactics. Do you really want my opinion on chess? Do you really think anyone should take that feedback seriously? If you were a high-level tournament or titled player how would you feel if you saw some echo chamber of generally low-skill players complaining about issues that aren't really issues (knights are op pls nerf!), when there are actual problems out there (so-called "grandmaster's draws" are unhealthy for the growth and visibility of the game).