Lack of [Healing requirements] is the core issue here, and is also
the main reason why healers spam 1,1,1 and not get to use their full heal toolkit.

A lot of misconception among players is that they think
Higher [Healing requirements] = more difficult/harder, which is far from the truth.
Healing requirements serves as a gap closer between pressing dpsing and heals buttons.

We will always have heal downtime in this game and that's fine
(that's where our dps kit comes in).
But I agree, our downtime shouldn't be the biggest part of our gameplay!
[Casual(Normal) content] is affected by this the most.

I also think our dps "kit" could've been improved upon.
it is possible to have fun and engaging dps kit with few buttons too.

Then we could make one of the healer jobs more dps complex,( for those who wants that)
SGE already have great foundation to be more dps-oritated healer.

The healer community is greatly splitted
in what they feel/see healer gameplay should be.
We could reach them all
by making the jobs different from one another
in terms of dps complexity.
(While raising the healing requirements in the background).