The current feedback of 'stop simplifying jobs, we hate it' has been given since before Shadowbringers launched. It started in Stormblood. By the timetable you've laid out, Dawntrail is the expansion when we should expect it to bear fruit, but instead we're being told they're 'thinking about' doing something about it in 2-3 more years (not guaranteed).
You don't owe it to Square to apologize for their bad development cycle and doing it makes you look naive.