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  1. #41
    Player
    Dionysius's Avatar
    Join Date
    Jun 2018
    Posts
    212
    Character
    Zeack Crosse
    World
    Masamune
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by rawker View Post
    Calm the f*** down and be more reasonable with your arguments rather than being overly exagerrated and obnoxious.
    Lmao, I'll go back to my cave once SQEX fix this shit.
    (0)

  2. #42
    Player
    Jojoya's Avatar
    Join Date
    Feb 2018
    Posts
    9,091
    Character
    Jojoya Joya
    World
    Coeurl
    Main Class
    Bard Lv 100
    Quote Originally Posted by Dionysius View Post
    I think that's very insulting if you think just because our countries is not registered you have the right to call us frauds.
    And you're asking why I want to continue playing this game with DT in the corner? After I have 3000 days subscribed?

    Why are you commenting here if it has nothing to do with you and I don't need your condescending and insulting tone? Is this what fuel your day and help you sleep at night?
    You need to work on your English. I didn't call you frauds. I said some were engaging in a form of fraud.

    The EULAs for each region spell out what countries a player can reside in to purchase a game license for that region. By accepting the EULA after installing the game and anytime we are required to reconfirm our acceptance of the EULA, you are intentionally misrepresenting yourself to get access to the game if you do not reside in one of the listed countries.

    That is considered fraud. Something doesn't have to be criminal or financial in nature to be considered fraud.

    Pointing out it is fraud has nothing to do with where those affected live or what I think of their personal character. There are all sorts of laws and regulations in every country around the world that interfere with the ability of businesses and consumers to freely work together. It would be nice if local governments would loosen up many of their restrictions to benefit all parties. But they aren't.

    Businesses have their hands tied when local governments will not change.

    Now I suggest that those affected take this up a notch since Support does not seem to be helpful here. If you have already pre-ordered and paid for Dawntrail, demand a refund if the payment method and address information you used is the same as the payment method and address information they are now refusing to accept. If it was valid and accepted for the pre-order, then it should be valid and accepted for the subscription renewal.

    Failure to either issue the refund or correct the payment situation could be considered fraud on SE's part for taking money for a product then denying access to the service required to use that product when the same payment method is being used. That is going to create ugly publicity for SE regardless of what led up to this happening. It's still going to be an uphill battle for you if you're living in a country not listed in your game license's EULA but it has the potential to at least work because of the negative publicity it will generate.

    Quote Originally Posted by Dionysius View Post
    Lmao, I'll go back to my cave once SQEX fix this shit.
    In which case you'll be screaming into emptiness when your subscription runs out because there's a good chance that SE won't do anything here.
    (6)
    Last edited by Jojoya; 05-01-2024 at 06:56 PM.

  3. #43
    Player
    Rehayem's Avatar
    Join Date
    Aug 2019
    Posts
    754
    Character
    Yasu Naoya
    World
    Malboro
    Main Class
    Gunbreaker Lv 100
    My senses are tingling this thread will be completely removed due to the curse words spewed back and forth.
    (2)

  4. #44
    Player
    Dionysius's Avatar
    Join Date
    Jun 2018
    Posts
    212
    Character
    Zeack Crosse
    World
    Masamune
    Main Class
    Red Mage Lv 90
    Quote Originally Posted by Rehayem View Post
    My senses are tingling this thread will be completely removed due to the curse words spewed back and forth.
    That'd be great, at least the mod have to read all of this crap.
    (1)

  5. #45
    Player
    Rehayem's Avatar
    Join Date
    Aug 2019
    Posts
    754
    Character
    Yasu Naoya
    World
    Malboro
    Main Class
    Gunbreaker Lv 100
    Quote Originally Posted by Dionysius View Post
    That'd be great, at least the mod have to read all of this crap.
    Well, if anything, maybe posting to Technical Support part might help, since I know where's one active mod there (and I say this loosely really). This thread here. If it's like the ping issues from before, eventually they have to address it, which is why I encourage to post there.
    (2)

  6. #46
    Player
    Nebelheim's Avatar
    Join Date
    May 2014
    Location
    Ul'dah
    Posts
    772
    Character
    Lilisette Lufaise
    World
    Leviathan
    Main Class
    Red Mage Lv 100
    Its not just sea players having issues people from NA/EU are also having issues with cards that worked before this processor update and no longer working. This isn't some conspiracy from square enix to get rid of sea players from Japanese servers but with how rude and nasty your being you seem to going to continue to make claims the Japanese are being xenophobic racist and don't want you to play on there server.
    (6)
    That is when the true Vana'diel of legend will be reborn.

  7. #47
    Player
    Sonatia's Avatar
    Join Date
    Oct 2014
    Posts
    20
    Character
    Sonatia Aureline
    World
    Tonberry
    Main Class
    Lancer Lv 60
    The only thing more amazing than the OP's conspiracy theory is the utter lack of empathy shown by some players in this thread. Not going to drop names, but some of you actually think players having this issue are entirely at fault or even deserving of it. Wow. It's as if I never left the official forums of a certain other huge MMORPG!
    (3)

  8. #48
    Player
    Dailemont's Avatar
    Join Date
    Feb 2022
    Location
    Ul'dah
    Posts
    4
    Character
    Elias Redmane
    World
    Lich
    Main Class
    Gladiator Lv 90
    It really sounds like a conspiracy theory but the thing is, back when EW was up for preorder I had issues with payment for days before support got back to me and fixed it. I'm an EU player, paying with an EU card with the same EU address I play with. I can't imagine how difficult it must be to go all these roundabout ways to just be able to play on the other hand, I have SEA friends and they keep out of JP servers for a good reason. They prefer the EU and NA atmosphere, much more laidback.
    Look. There's been a lot of drama surrounding the JP servers (their PF etiquette, savage etiquette just to start with) so maaaybe it is better to leave them be?
    That being said, at the risk of sounding like the devil's advocate I'd just... not.... make a character on JP servers. Go to another, there's plenty.
    On top of that, I wonder if paypal is still an option for crysta top ups for your country?
    (2)

  9. #49
    Player
    Ancalagon_Blacktalon's Avatar
    Join Date
    Feb 2022
    Location
    brooding, somewhere
    Posts
    129
    Character
    Ancalagon Blacktalon
    World
    Adamantoise
    Main Class
    Dragoon Lv 90
    this just in: GoG secretly hates Americans because I haven't been able to pay with a card on that site in literal years LMAO

    (...they take paypal though, which at least is merely annoying instead of impossible)
    (0)

  10. #50
    Player
    Myrany's Avatar
    Join Date
    May 2019
    Posts
    668
    Character
    Myrany Wilzuun
    World
    Zalera
    Main Class
    Miner Lv 87
    Quote Originally Posted by Nebelheim View Post
    Its not just sea players having issues people from NA/EU are also having issues with cards that worked before this processor update and no longer working. This isn't some conspiracy from square enix to get rid of sea players from Japanese servers but with how rude and nasty your being you seem to going to continue to make claims the Japanese are being xenophobic racist and don't want you to play on there server.
    I have been reading that the problem at least for NA players is that DEBIT CARDS are not being accepted. Regular Visa is still going through fine.

    For those of us in NA we at least have the chance to use Paypal if we do not have a regular Visa. For other countries it gets really messy.

    Edit: I just tested. I tried to add a retainer to my account (which had successfully renewed after the change with my Debit card) and everything borked up. I changed from a debit card to an actual Visa and it went through no problem. So for NA people having a problem it looks like it is DEBIT CARDS even though it says you can use them.
    (1)
    Last edited by Myrany; 05-02-2024 at 06:02 AM.

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