It say you will get instant items on preorder?!? Well?

[PaulH]

I had no idea people that players were incredibly eager to get their earring for XP.

[IDontPetLalas]

And yet if you click that so you visit the pre-order website, just about the first thing you see is:



in nice clear red text.

Most advertising these days is misleading in one way or another. It's design to trigger emotions instead of consumer thought. Advertisers are generally very good at doing their due diligence to make sure what is shown won't result in legal trouble.

It's up to the consumer to do their due diligence to protect their own interests. People could try to sue about getting their pre-order bonus items 12-18 hours later instead of "instantly" but you're going to have a hard time finding a judge that won't toss it out and try to find a reason to fine you for wasting their time. You're not suffering any undue hardship or loss by the delay. Is it genuinely worth arguing about?

Especially since technically you are getting the bonus items delivered to your characters instantly after registering your pre-order bonus code on Mogstation. I haven't seen anyone yet state they didn't get their items right away once they entered their code.

Did I mention suing anyone? No, I didn't. On the other hand, I find it very interesting that you're spending so much time defending what I would consider to be a very poor customer experience, whereas I would be more interested in providing clearer customer communications and selecting a better logistics provider.

I can quote the site as well, the site I'm looking states - all text in the same colour and the same font- so no CTA that draw's the user's attention to set expectations properly , and thus inconsistent messaging:


"Blue seas, clear skies, and boundless possibilities await in Dawntrail, the newest expansion pack for the critically acclaimed FINAL FANTASY XIV Online!
Explore uncharted territories with familiar faces as you discover new tribes, confront formidable threats, and expand your horizons as hope's light dawns once more.

"Pre-order to immediately receive the following digital bonuses:

Wind-up Zidane Minion
Azeyma's Earrings (including 30% EXP bonus up to level 90*)
Early access to Dawntrail

Please note that the Minion and Earrings will be delivered in-game to users sequentially, the timing of which will begin when your pre-order bonus code is redeemed. Early access will begin 4 days ahead of the official launch of Dawntrail."

https://www.square-enix-games.com/en...-dawntrail-now

[Sotaris]

I had no idea people that players were incredibly eager to get their earring for XP.

Have you not been around any of the previous pre-orders?

[Taliriah]

Did I mention suing anyone? No, I didn't. On the other hand, I find it very interesting that you're spending so much time defending what I would consider to be a very poor customer experience, whereas I would be more interested in providing clearer customer communications and selecting a better logistics provider.

I can quote the site as well, the site I'm looking states - all text in the same colour and the same font- so no CTA that draw's the user's attention to set expectations properly , and thus inconsistent messaging:


"Blue seas, clear skies, and boundless possibilities await in Dawntrail, the newest expansion pack for the critically acclaimed FINAL FANTASY XIV Online!
Explore uncharted territories with familiar faces as you discover new tribes, confront formidable threats, and expand your horizons as hope's light dawns once more.

"Pre-order to immediately receive the following digital bonuses:

Wind-up Zidane Minion
Azeyma's Earrings (including 30% EXP bonus up to level 90*)
Early access to Dawntrail

Please note that the Minion and Earrings will be delivered in-game to users sequentially, the timing of which will begin when your pre-order bonus code is redeemed. Early access will begin 4 days ahead of the official launch of Dawntrail."

https://www.square-enix-games.com/en...-dawntrail-now

lmao why are people like this

[TheMightyMollusk]

Honest question here, for PC players: Why use Steam for this game? Is there any particular benefit to it over just using the game's own launcher? I see people complaining about it fairly regularly, but I play on console, so I have no experience with it (and obviously I'm not gonna buy the whole game again just to find out).

[Valkyrie_Lenneth]

Honest question here, for PC players: Why use Steam for this game? Is there any particular benefit to it over just using the game's own launcher? I see people complaining about it fairly regularly, but I play on console, so I have no experience with it (and obviously I'm not gonna buy the whole game again just to find out).

If you live in a country with regional pricing, yes, otherwise no.

[Nadda]

it takes a long time I ordered my thing 4:30 pm(ish) and then got the codes at 3:21 am.

Which caused me to go full panic mode.
I should really be used to this after all these years.

[Esmoire]

Anyone else waiting longer than a day?

[GTK0HLK]

Honest question here, for PC players: Why use Steam for this game? Is there any particular benefit to it over just using the game's own launcher? I see people complaining about it fairly regularly, but I play on console, so I have no experience with it (and obviously I'm not gonna buy the whole game again just to find out).

it really just depends on how you are.

Steam Really is only the pain the first time.

Otherwise it's just as I'd imagine SE store/Mogstation to be.

Resubbing?
Log into Mogstation and Click the pop-ups to go to steam, pay, get sent back to mogstation.
Done.

Preorder Day 1? digital edition?
Steam, buy, Done.(waiting for code if it's overloaded. but asides that, no big deal if you don't want the things NOW. or are busy elsewhere. Less of an Issue the later in the day it is.)

It's really not an issue.

The issue is confusion of how the pieces work together the first time.

How it interacts, how do you pay.
If SE did any efforts to improve that Front, then it'd be the same, or better depending on the person. Than the Other Purchase types.

Except for Console which seems to have the most direct, and dedicated Routing. Today.

It's all just preferences in the end. and Most that do enjoy it or stick with it have their own reasons.

(TBH, the last one that comes to mind, is the fact that almost all of it is on steam.)

[Glenfiddich]

it takes a long time I ordered my thing 4:30 pm(ish) and then got the codes at 3:21 am.

Which caused me to go full panic mode.
I should really be used to this after all these years.

Lol. I'm waiting since 2 Days. Soon it will be 3 Days.

Anyone else waiting longer than a day?

Yes. Check my reponse above