Help! Can't find Dawntrail pre-order in Online Store or Mog Station

[Souljacker]

I'm not checking out as a guest either, just going to wait until later. It's not like they are going to run out of digital keys, especially since they are locking folks down to only 1 copy per account.

Just gonna wait and try again later. There's time.

[seraf]

I'm not checking out as a guest either, just going to wait until later. It's not like they are going to run out of digital keys, especially since they are locking folks down to only 1 copy per account.

Just gonna wait and try again later. There's time.

Yeah if you aren't after the Collectors Edition there's no reason to rush it. I was trying to get that CE because I have no idea how long they'll last or how much inventory they have. Chances are it'll be around for at least a day or two but I wasn't risking it.

[Krokov]

Yeah if you aren't after the Collectors Edition there's no reason to rush it. I was trying to get that CE because I have no idea how long they'll last or how much inventory they have. Chances are it'll be around for at least a day or two but I wasn't risking it.

Indeed. It what I did as well just wanted to get the CE locked in. Was able to get through the edit address boss but the log in boss ugh. Lost out on 155 points but rather the CE then points. They just posted on X that if you used the same email when using guest checkout that's on your SE account you will still get the points when the item ships.

[Souljacker]

Indeed. It what I did as well just wanted to get the CE locked in. Was able to get through the edit address boss but the log in boss ugh. Lost out on 155 points but rather the CE then points. They just posted on X that if you used the same email when using guest checkout that's on your SE account you will still get the points when the item ships.

Maybe, but I just tried to check out as guest and it threw an error with a button to edit address after I started entering credit card data. And no, there aren't any actual errors with the address.

Just need to wait until the rush is over.

[Bun_Vivant]

Maybe, but I just tried to check out as guest and it threw an error with a button to edit address after I started entering credit card data. And no, there aren't any actual errors with the address.

I just pressed that button and tried to continue to payment again.
After four tries, I got through.

[Raiban]

Been trying all day and from what I can see is the system engineers did not anticipate the amount of traffic on opening day and did not add servers to the cluster to accommodate the traffic and caused the system to take a proverbial 'dump' on everyone trying to log in and sign up ... I am a network engineer by trade but work with the systems guys hand in hand so I know someone screwed the pooch on this expansion .... now we need to wait a few days if not weeks just to be able to clear it up and log in ... I doubt they will prove me wrong